KS977 - Full-Time Housekeeper - (Westlake) Austin, TX

British American Household StaffingAustin, TX
12h$45Onsite

About The Position

Overview A family in Austin, TX, in the Westlake neighborhood, is seeking a housekeeper to join their team. The family has a large estate that they are looking to add on to their team. The family is seeking longevity for this role as well. The schedule will be Monday through Friday, 8am-4pm, with limited weekends if an event occurs, but this is not the norm. This is an informal environment, and the principals are very friendly. Collaboration with the estate manager to ensure the home is always tidy and supplies are maintained. This is an amazing position for a candidate looking to relocate or someone who is already local to the Westlake/Austin area! Ready to hire immediately.

Requirements

  • Must be legal to work in the US
  • Must be fully vaccinated
  • Valid and clean driver's license
  • Will relocate the right candidates
  • Travel required: local travel weekly and domestic travel 4-5x a year
  • 5-7 years’ experience as a high-end housekeeper
  • Proficiency in working with high grade surfaces; wood, leather, furniture, carpet, silver, artwork, antiques
  • Ability to demonstrate intuitive service
  • Knowledge of general office procedures, administrative support, computer skills, and smartphone proficiency
  • Ability to maintain a positive, cooperative and professional attitude in all situations and under all circumstances.
  • Exceptional interpersonal, written and verbal communication skills
  • Ability to operate intercom and general household equipment.
  • CPR Certified (company provided)
  • Excellent time management skills: ability to organize and coordinate multiple projects with available resources
  • Keen attention to detail, honesty, adaptability, and dependability
  • Ability to maintain a high level of strict confidentiality and professionalis

Nice To Haves

  • Private estate, luxury hotel, or similar hospitality experience is a plus
  • Bilingual in English/Spanish, is a plus but not requires

Responsibilities

  • Performs museum-quality cleaning with proficiency in special surfaces (wood, glass, leather, furniture, antiques, priceless art, marble, silver, brass, etc.)
  • Meticulous organization of personal products, household items, and belongings throughout the house as per instructions
  • Support processes to maintain the home to the highest aesthetic and performance standards; work with team members to create and update documentation, checklists, and standard operating procedures
  • Escorts contractors and vendors while maintaining privacy and security standards
  • Assist with special events including set-up and post event clean-up as needed
  • Ongoing interest in the improvement of service, level of care, operational sophistication, and overall experience of the property
  • Partners with team members to provide area-wide support
  • Conduct frequent reviews of the surroundings to ensure quality issues are identified and reported to the appropriate person or are rectified if they relate to the housekeeping team.
  • Performs administrative duties as needed, such as maintaining household inventories and communicating and coordinating clearly with other teams
  • Supports or leads special projects related to household belongings including products, wardrobe, and other personal items.
  • May require detailed organization, photography and cataloging as needed.

Benefits

  • 100% employer-paid medical, dental, and vision insurance for employees and their dependents (with participation in our Wellness Incentive Program)
  • 401(k) + match
  • 5 weeks of PTO
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