POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so
operational demands require variations in shift days, starting and ending times,
and hours worked in a week.
The Engineer 1 performs interior and external preventative maintenance along
with mechanical, electrical, plumbing, boilers, chillers and HVAC repairs in
compliance with policies and procedures, brand standards, and federal, state and
local regulations. Responds to engineering service calls. Promptly reports
emergencies, accidents, injuries, missing articles, damage, engineering items
and safety hazards to management. Reports any deviations from policies,
procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper
guest greeting. Knowledgeable on hotel facilities and services to assist guests
as appropriate. Ensures all communication containing Company, hotel, brand and
guest information is consistent with privacy policies, practices and
regulations. Impresses guests with quality and timely service in a pleasant and
friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
· Perform interior and exterior preventive maintenance and repairs such
as mechanical, electrical, plumbing, boilers, chillers and HVAC. Respond
promptly to elevator breakdowns. Maintain accurate maintenance records.
· Respond to and resolve engineering service requests in a courteous,
efficient, safe manner.
· Appropriate and proper use of engineering supplies and tools.
· Maintain all engineering and work areas in orderly and clean
condition.
· Prompt reporting to engineering management all emergencies, injuries,
missing articles, damage, mechanical problems and safety hazards.
· Document all parts used and parts needed to be purchased.
· On time and at work when scheduled, and in proper uniform.
· Attend department meetings as scheduled.
· Consistent professional and positive attitude and actions when
communicating with guests and associates.
· Report any incidents of guest dissatisfaction or unusual matters of
significance to manager / supervisor so that corrective measures may be taken.
· Comply with policies and procedures. Practice safe work habits and
comply with sanitary, safety, security and emergency procedures. Write shift
reports including reports on any incidents of theft, accidents or injuries when
assigned. Check with manager / supervisor before leaving work area for any
reason.
· Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.
· Any other tasks / duties as requested by management.
QUALIFICATIONS The Company may consider equivalent combination of acceptable
education and experience providing the knowledge, skills and abilities cited
below.
Education and Experience:
High school diploma and training in building maintenance. Two or more years of
experience in building maintenance or related experience. Experience in the
hospitality industry preferred.
Skills and Abilities:
Ability to understand and provide friendly guest service. Ability to understand
and comply with proper preventive maintenance and repair policies, procedures
and brand standards. Ability to properly use engineering tools and supplies.
Ability to timely complete assignments, identify and investigate issues and
resolve basic matters. Ability to follow an appropriate course of action based
on policies and procedures. Attention to details with good organizational and
efficient time management skills.
Consistent professional attitude and behavior with effective listening and
communication skills. Ability to work in a fast paced environment, sometimes
under pressure, while remaining flexible and efficient. Ability to satisfy the
legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort:
Physical work is a primary part of job and it is performed inside and outside
with equipment, machines and/or operating a motor vehicle. The work involves
exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant
odors, and/or loud noises. The exposure to hazards or physical risks that
requires following basic safety precautions and use of applicable protective
equipment. The physical requirements include extended walking, standing,
climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100
pounds. While performing job duties, the associate is required to listen, speak
and write. The job requires close vision with or without corrective lenses.
This position may be required to operate a motor vehicle.
operational demands require variations in shift days, starting and ending times,
and hours worked in a week.
The Engineer 1 performs interior and external preventative maintenance along
with mechanical, electrical, plumbing, boilers, chillers and HVAC repairs in
compliance with policies and procedures, brand standards, and federal, state and
local regulations. Responds to engineering service calls. Promptly reports
emergencies, accidents, injuries, missing articles, damage, engineering items
and safety hazards to management. Reports any deviations from policies,
procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper
guest greeting. Knowledgeable on hotel facilities and services to assist guests
as appropriate. Ensures all communication containing Company, hotel, brand and
guest information is consistent with privacy policies, practices and
regulations. Impresses guests with quality and timely service in a pleasant and
friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
· Perform interior and exterior preventive maintenance and repairs such
as mechanical, electrical, plumbing, boilers, chillers and HVAC. Respond
promptly to elevator breakdowns. Maintain accurate maintenance records.
· Respond to and resolve engineering service requests in a courteous,
efficient, safe manner.
· Appropriate and proper use of engineering supplies and tools.
· Maintain all engineering and work areas in orderly and clean
condition.
· Prompt reporting to engineering management all emergencies, injuries,
missing articles, damage, mechanical problems and safety hazards.
· Document all parts used and parts needed to be purchased.
· On time and at work when scheduled, and in proper uniform.
· Attend department meetings as scheduled.
· Consistent professional and positive attitude and actions when
communicating with guests and associates.
· Report any incidents of guest dissatisfaction or unusual matters of
significance to manager / supervisor so that corrective measures may be taken.
· Comply with policies and procedures. Practice safe work habits and
comply with sanitary, safety, security and emergency procedures. Write shift
reports including reports on any incidents of theft, accidents or injuries when
assigned. Check with manager / supervisor before leaving work area for any
reason.
· Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.
· Any other tasks / duties as requested by management.
QUALIFICATIONS The Company may consider equivalent combination of acceptable
education and experience providing the knowledge, skills and abilities cited
below.
Education and Experience:
High school diploma and training in building maintenance. Two or more years of
experience in building maintenance or related experience. Experience in the
hospitality industry preferred.
Skills and Abilities:
Ability to understand and provide friendly guest service. Ability to understand
and comply with proper preventive maintenance and repair policies, procedures
and brand standards. Ability to properly use engineering tools and supplies.
Ability to timely complete assignments, identify and investigate issues and
resolve basic matters. Ability to follow an appropriate course of action based
on policies and procedures. Attention to details with good organizational and
efficient time management skills.
Consistent professional attitude and behavior with effective listening and
communication skills. Ability to work in a fast paced environment, sometimes
under pressure, while remaining flexible and efficient. Ability to satisfy the
legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort:
Physical work is a primary part of job and it is performed inside and outside
with equipment, machines and/or operating a motor vehicle. The work involves
exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant
odors, and/or loud noises. The exposure to hazards or physical risks that
requires following basic safety precautions and use of applicable protective
equipment. The physical requirements include extended walking, standing,
climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100
pounds. While performing job duties, the associate is required to listen, speak
and write. The job requires close vision with or without corrective lenses.
This position may be required to operate a motor vehicle.
