Full Time Teller - West Des Moines

Bank Iowa • West Des Moines, IA

1d • Onsite

About The Position

As a Teller at Bank Iowa, you will be responsible for providing an exceptional client experience, both in person and on the phone in our West Des Moines location. You will be responsible for processing both business and individual banking transactions while managing a cash drawer, which includes balancing cash accurately and efficiently. Tellers also maintain and develop a working knowledge of basic bank products and services; and support the sales and service efforts of the teller team by identifying and referring sales opportunities to the appropriate bank team member. This role offers an exciting opportunity for candidates with prior teller, banking, or some retail sales experience who are interested in beginning a career in banking at Bank Iowa. Provides an exceptional client experience while supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions. Answers client questions and inquiries and provides account information both in person and on the phone. Develops relationships with clients and contributes to improving their financial wellness while supporting and furthering their relationship at the bank. Our West Des Moines location is open between the hours of 8:00 AM to 5:30 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturday.

Requirements

• High School Diploma/G.E.D.
• 6 months to 1 year cash handling and/or client experience, in professional office environment preferred.
• Ability to exhibit professionalism with internal and external clients.

Nice To Haves

• Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.

Responsibilities

• providing an exceptional client experience, both in person and on the phone
• processing both business and individual banking transactions while managing a cash drawer, which includes balancing cash accurately and efficiently
• maintain and develop a working knowledge of basic bank products and services
• support the sales and service efforts of the teller team by identifying and referring sales opportunities to the appropriate bank team member
• supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions
• Answers client questions and inquiries and provides account information both in person and on the phone
• Develops relationships with clients and contributes to improving their financial wellness while supporting and furthering their relationship at the bank

Benefits

• A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big.
• Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
• Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
• Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
• Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED