Funeral Arranger

Legacy Funeral Group, LLC•Las Vegas, NV

17d

About The Position

The Funeral Arranger services client families during funerals, visitations, and interments. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body, and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals. All Arranger duties must be performed consistently with the Company's mission and values and in adherence to company policies and procedures.

Requirements

High School diploma or equivalent experience
Minimum of 3 years related experience as a Funeral Assistant
Current state/province issued driver’s license with an acceptable driving record
Basic knowledge of religious and fraternal organizations customs
Knowledge of computers and software including MS Office Suite
High level of compassion and integrity
Good communication skills
Problem-solving skills
Ability to multitask and set priorities
Detail-oriented

Responsibilities

Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized, and caring manner consistent with Company Policies and Procedures
Confirms authorization to proceed with the service arrangements
Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
Assists with funeral services by coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services, and at the cemetery; delivering flowers, caskets, urn, photos, and other personal keepsakes or mementos of client families, and sets up and removes chairs
In the absence of a Family Service Counselor, provides aftercare including the delivery of documentation, stationery, information on insurance, health benefits, pension, and prearrangements for next of kin
Ensures potential pre-need referrals are shared with Family Service Counselors
Ensures adherence to all applicable professional, municipal, state/provincial, and federal licensing authorities, rules, and regulations
Prepares and accurately completes documents and online entries related to services, cremations, and maintenance
Assists with general office duties including answering the phones and preparing reports as necessary
Assists with the maintenance of vehicles, the facility, and property
Receives caskets and other funeral home supplies and places into inventory