Gate Attendant

Del Mar Fairgrounds/22nd District Agricultural Association•Del Mar, CA

2d•$17•Onsite

About The Position

This position is responsible for welcoming guests to the annual San Diego County Fair and ensuring proper admission at the gates, providing excellent customer service for the ticketing department.

Requirements

Excellent customer service, communication, and problem-solving skills.
Must be able to quickly learn the layout of the fairgrounds and general information.
Ability to work cooperatively with team members and others.
Must be detail-oriented and a quick learner.

Responsibilities

Monitors that all patrons, guests, staff, exhibitors, and contractors have proper tickets or credentials before allowing them to enter.
Resolves any scanning issues in a timely and respectful manner.
Understands and explains ticketing policies and procedures to customers.
Provides hand stamps to customers who are temporarily leaving the facilities.
Performs other related duties as assigned or requested when needed.
Operates ticket scanning equipment and provides guidance for other employees in its proper use.
Adheres to opening and closing procedures for assigned gates.
Prevents the admittance of persons without tickets or credentials at ticket gate.
Provides excellent customer service by interacting courteously, answering questions accurately, and resolving complaints for customers attending events.
Promotes the District's F.A.I.R. values by creating a quality guest experience for both internal and external customers.