General Adjuster (MA)

Plymouth Rock Assurance•Boston, MA

14d

About The Position

Plymouth Rock Assurance is looking for a General Adjuster who will be responsible for evaluating, pricing and settling losses involving personal property for all homeowner claims. This may include handling losses due to water, theft, vandalism and fire. You will be part of a fast-moving team and will be expected to enhance our process and culture with your insight and experience.

Requirements

A minimum of 5-8 years of homeowners adjusting experience.
Comprehensive understanding of Connecticut and New York claim handling compliance regulations.
Comprehensive understanding of property homeowner policy and claims process.
Mastery of Xactimate 28.
Must have strong interpersonal skills, with the ability to effectively communicate with policyholders, outside vendors and ensure that results are meeting our standards and objectives.
Must possess excellent writing skills.
The ideal candidate will be a self-starter, with the ability to work independently.
Ability to obtain licensure in other states if requested.
Bachelor’s degree from an accredited four year college or university is required

Nice To Haves

Familiarity with water mitigation auditing programs preferred.

Responsibilities

Field Adjustment and management of homeowners property claims
Inspect/scope property onsite
Coverage/policy analysis, damage assessment and settlement of 1st party property claims.
Provide technical guidance, direction and 1st in class customer service experience in the handling of homeowner property cases.
Ensure timely and appropriate claim reserves in accordance to our best practices standards.
Ensure regulatory compliance and usage of claims best practices, while meeting targets for service, loss mitigation, productivity and expense management.
Ensure prompt determination of coverage, and payment of claims in accordance with quality standards.

Benefits

Paid time off
Free onsite gym at our Boston location
Tuition reimbursement
Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
Robust health and wellness programs
Auto and home insurance discounts
Matching donation opportunities
Annual 401(k) employer contribution
Various Paid Family leave options including Paid Parental Leave
Resources to promote professional development
Convenient locations and pre-tax commuter benefits