General Maintenance

The Ranch at Rock Creek • Philipsburg, MT

3d

About The Position

The General Maintenance Technician is responsible for delivering exceptional performance in their role, upholding Forbes 5-Star standards, and embodying the property’s Core Values. This position ensures the property's facilities are well-maintained and fully operational, contributing to a safe and comfortable environment for guests and staff. By providing prompt and effective maintenance solutions, the General Maintenance Technician contributes directly to the property’s reputation for excellence.

Requirements

• High school diploma or equivalent; vocational training or certification in a relevant trade (e.g., HVAC, electrical, plumbing) preferred.
• Minimum of 2 years of experience in general maintenance, preferably in a hotel or hospitality setting.
• Strong knowledge of various maintenance disciplines, including basic electrical, plumbing, carpentry, and HVAC systems.
• Excellent communication and interpersonal skills, with a strong commitment to guest service.
• Soft skills or personality traits aligned with Forbes 5-Star standards: professionalism, attention to detail, proactive problem-solving, and a positive attitude.
• Ability to work independently and collaboratively in a fast-paced, high-expectation environment.
• Ability to stand, walk, bend, stoop, kneel, and climb for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work flexible hours, including weekends and holidays, as required by business needs.
• Exposure to various environmental conditions, including noise, dust, and temperature fluctuations.

Responsibilities

• Perform routine maintenance and repairs on hotel equipment, facilities, and systems, including plumbing, electrical, HVAC, and carpentry.
• Respond promptly to maintenance requests from guests and staff, ensuring timely resolution and minimal disruption.
• Collaborate with other departments to address maintenance needs and support hotel operations.
• Conduct preventative maintenance checks and inspections to identify and resolve potential issues before they become major problems.
• Adhere to all safety protocols, building codes, and regulatory requirements.
• Maintain accurate records of maintenance activities, including work orders, repairs, and preventative maintenance schedules.
• Support brand standards and guest experience by ensuring all areas of the hotel are well-maintained and aesthetically pleasing.
• Perform additional duties as assigned by the Director of Engineering.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED