General Manager 2 - Conference Center

Sodexo•Colebrookdale Township, PA

About The Position

Sodexo Corporate Services is excited to announce a new opportunity for a General Manager to lead operations within a high‑profile client’s private Conference Center. This role is ideal for a polished, strategic, and service‑driven leader who thrives in a fast‑paced environment where exceptional hospitality and flawless event execution are the standard. As the General Manager, you will oversee all daily operations, direct and execute events, and ensure a seamless experience for clients, guests, and internal partners. You will play a key role in establishing systems, procedures, and protocols that elevate the Conference Center’s performance and reputation. This position also leads a frontline team, ensuring staff are trained, supported, and empowered to deliver outstanding service. At Sodexo, we create exceptional experiences that bring people together. This role offers the opportunity to lead a high‑visibility operation, partner with a prestigious client, and shape a conference center environment that reflects excellence, innovation, and hospitality at every touchpoint.

Requirements

Experience managing high‑profile conference or meeting center operations.
Strong financial acumen, including P&L management and understanding of controllable vs. non‑controllable expenses.
A background in business development, with the ability to grow and enhance conference services for existing and new client accounts.
Exceptional communication skills and the ability to partner effectively with clients, executives, and administrative teams.
Experience hiring, training, and motivating high‑performing teams across Food & Beverage, Catering, Conference Services, and Audiovisual Technology.
Previous experience in event and space management with a focus on premium service delivery.
Proven ability to build and maintain strong relationships with executive‑level stakeholders.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years of work experience in hospitality services including hotel management, conference center services, food services, etc.

Responsibilities

Oversee daily operations of the client’s Conference Center.
Direct, plan, and execute events of varying size and complexity.
Establish and refine operational systems, procedures, and service standards.
Lead, train, and motivate a frontline team across multiple service areas.
Partner closely with the client and internal Sodexo teams to ensure alignment and satisfaction.
Manage staffing, scheduling, and event logistics to ensure flawless execution.
Maintain a strong presence during events to ensure service excellence.