General Manager 4 - Food

Sodexo • Washington, DC

1d

About The Position

Sodexo Corporate Services is seeking an experienced General Manager IV / Retail Director to manage the retail business at this dynamic, high‑profile food operation at Fannie Mae Midtown in Washington, DC. This is an exciting opportunity for a strategic, hands‑on leader who thrives in a fast‑paced, client‑focused environment and is passionate about delivering exceptional retail and workplace dining experiences.
The current food landscape includes:
A corporate café
Starbucks® retail operation
Pantry services
A 100% cashless environment utilizing mobile ordering through the Everyday App
You will oversee a diverse and unionized team of approximately 20 hourly employees, supported by:
1 Salaried Retail Manager
1 Pantry Supervisor

Requirements

• Proven ability to lead, motivate, and develop diverse teams, including union hourly employees and salaried leaders
• Highly client‑savvy with the ability to build trust and long‑term partnerships
• Comfortable representing the brand in a high‑visibility corporate environment
• Hands‑on experience managing retail food operations (corporate cafés, Starbucks, grab‑and‑go, pantries, etc.)
• Demonstrated ability to manage budgets, control costs, and achieve financial targets
• Strong skills in ordering, inventory management, and waste control
• Ability to lead both strategic planning and hands‑on operational support
• Forward‑thinking mindset with the ability to bring new ideas and solutions to the operation
• Commitment to training teams on health, safety, and operational best practices
• Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years

Responsibilities

• Leading day‑to‑day food service and retail operations across multiple concepts
• Managing the full financial performance of the operation (budgeting, forecasting, and cost controls)
• Leading, training, and developing a unionized workforce with a focus on engagement and accountability
• Overseeing staffing, scheduling, ordering, and inventory management
• Ensuring high standards of food quality, presentation, and service excellence
• Managing and optimizing mobile ordering and cashless payment systems (Everyday App)
• Championing health, safety, and compliance training to ensure a safe and productive workplace

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager