General Manager | High-rise Condominium - Downtown Austin

WRMC, Inc. • Austin, TX

2d

About The Position

We’re seeking an experienced and service-driven General Manager to lead operations at a premier condominium community.
This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.

Requirements

• 5–7+ years of experience in property management, community association management, or hospitality leadership
• Proven experience working with Boards of Directors and residential communities
• Strong financial acumen, including budgeting and interpreting financial statements
• Exceptional leadership, communication, and relationship-building skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Knowledge of compliance, governance, and community operations best practices
• High school diploma required; bachelor’s degree in business or related field preferred

Nice To Haves

• CMCA designation preferred

Responsibilities

• Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
• Lead all day-to-day operations, ensuring a seamless and elevated resident experience
• Oversee financial performance, including budgeting, forecasting, and expense management
• Prepare and present the annual budget and provide ongoing financial insights to the Board
• Conduct regular property inspections to ensure compliance with quality and maintenance standards
• Manage vendor relationships, contracts, and performance to ensure service excellence
• Lead the bidding process for third-party services and oversee special projects
• Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
• Ensure compliance with governing documents, policies, and applicable laws and regulations
• Oversee community meetings, annual elections, and Board communications
• Respond to emergencies and provide on-call support as needed

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Retirement Plan
• Paid Time Off (PTO)
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees