CFNYC | General Manager
Color Factory LLC•New York, NY
19h
About The Position
The General Manager (GM) oversees all aspects of venue operations, ensuring a seamless guest experience, a well-maintained and safe environment, thriving retail operations, and a positive, productive team. This role leads daily operations across guest services, retail, and facilities, upholds high service standards, fosters an inclusive work culture, and collaborates with corporate partners to enhance overall venue performance.
Requirements
- Must be 18 years or older
- Proven experience leading and managing teams in a high-traffic venue or customer-focused environment such as retail, hospitality, or entertainment
- Solid understanding of venue operations, including scheduling, resource allocation, and compliance with safety and operational standards
- Demonstrated experience in training and developing staff to enhance their skills and performance
- Basic understanding of financial management principles, including budgeting, forecasting, and cost control
- A strong background in delivering exceptional customer service and improving guest experiences
- Must have open availability, seven days a week
- Must be able to lift/carry 50+ lbs
- Must be able to stand for long periods of time
Benefits
- Medical (FT Only)
- Dental and Vision insurance
- Critical Illness, Accident, and
- Hospital Indemnity
- 401k Retirement Plan
- Employee Assistance Program
- Paid Safe & Sick Leave and Paternity Leave
- Commuter Benefits
- Vacation Policy
- Paid Time Off
- Complimentary tickets
- Shop and Friends & Family discounts
- Competitive Rates
- Annual Market Analysis
- 401k Employer Matching
- HSA Employer Contributions
- Student Loan Reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
