Job Opportunities General Manager

elevators, escalators, & moving walkways for the U.S. • New Orleans, LA

1d

About The Position

We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a General Manager The General Manager will be responsible for continuing to grow the New Orleans customer base by focusing on service, new installation and modernization sales, field operations, customer satisfaction, and general business management. The position will have full ownership of the P&L and will be accountable for managing all district processes, providing direction on continuous improvement activities, and achieving the company’s strategic business objectives. Your main responsibilities · Develop and execute regional and district operational and quality initiatives to achieve strategic objectives · Lead, mentor, and manage District Service, New Installation, Sales, and Field Superintendent teams · Drive customer service strategy and maintain strong relationships with key clients and industry influencers · Plan, allocate, and oversee field, marketing, and administrative resources to meet operational, quality, and financial goals · Administer field installation and service activities, including parts, tools, vehicles, and other assets for cost-effective results · Develop and execute market plans, budgets, and sales strategies to grow revenue, market share, and product penetration · Foster participative management, labor relations, and high team morale in alignment with company philosophy · Analyze market, competitor, and operational changes to adjust resources and strategies for business advantage

Requirements

• Bachelor’s degree required
• 8-10 years of progressive experience in the elevator industry, a service-oriented business, or comparable field
• Prior experience managing a full P&L preferred
• Strong knowledge of products, applications, installation and service procedures, financial statements, and contract terms
• Demonstrated technical, management, negotiation, and communication skills, with ability to influence internal and external stakeholders
• High self-confidence and credibility to lead through complex business challenges

Responsibilities

• Develop and execute regional and district operational and quality initiatives to achieve strategic objectives
• Lead, mentor, and manage District Service, New Installation, Sales, and Field Superintendent teams
• Drive customer service strategy and maintain strong relationships with key clients and industry influencers
• Plan, allocate, and oversee field, marketing, and administrative resources to meet operational, quality, and financial goals
• Administer field installation and service activities, including parts, tools, vehicles, and other assets for cost-effective results
• Develop and execute market plans, budgets, and sales strategies to grow revenue, market share, and product penetration
• Foster participative management, labor relations, and high team morale in alignment with company philosophy
• Analyze market, competitor, and operational changes to adjust resources and strategies for business advantage

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager