General Manager | Luxury Property (1,000 + Apartment Homes)

Avenue5 Residential, LLC • Seattle, WA

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About The Position

At Avenue5 Residential, we bring more to life, not only for our residents, but for our associates and clients as well. We are looking for a General Manager who is ready to lead a large, high-performing property with intention, clarity, and a strong sense of ownership.

This role is ideal for someone who thrives in a dynamic environment, values collaboration, and knows how to turn strategy into meaningful results.

Requirements

• Experience leading a large property or portfolio, ideally in a luxury or high-rise environment
• Proven ability to manage large teams and develop strong leaders
• Strong operational knowledge across leasing, maintenance, and financial performance
• Confidence using data to guide decisions and improve outcomes
• Clear and professional communication skills
• A hands-on approach with the ability to balance big-picture thinking and daily execution
• Commitment to creating a positive experience for residents and a supportive environment for associates
• High school diploma is required. Bachelor’s degree is preferred
• Three plus years of experience in property management is required
• Two years of direct management experience is required
• Knowledge of resident rental lifecycle activities is required
• Real estate license is preferred or may be required in some locations
• Knowledge of Salesforce.com is preferred
• Prior experience in Yardi Voyager or another equivalent system is preferred
• Very strong organizational and time-management skills
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
• Sensitivity to confidential matters is required
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Ability to relay technical concerns with adequate detail, quickly and accurately
• Capability to read, write, comprehend, and converse in English
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
• Ability to cope with and defuse situations involving angry or difficult people
• Must maintain a valid driver’s license, clean driving record, and current auto insurance is required
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

Nice To Haves

• Bachelor’s degree is preferred
• Real estate license is preferred or may be required in some locations
• Knowledge of Salesforce.com is preferred
• Prior experience in Yardi Voyager or another equivalent system is preferred

Responsibilities

• Lead and support a large, cross-functional team including leasing, maintenance, and operations
• Set clear expectations and create an environment where associates feel supported and accountable
• Oversee daily operations across leasing, service requests, and resident experience
• Use data and reporting tools to evaluate performance, identify opportunities, and guide decision-making
• Develop and execute strategies that support occupancy, revenue, and overall property performance
• Partner with clients to align on goals, provide updates, and implement action plans
• Ensure policies and practices are followed, including Fair Housing compliance
• Support budgeting, forecasting, and financial performance for the property
• Create a consistent and welcoming experience for residents across all touchpoints
• Lead by example, reinforcing a culture of respect, service, and accountability

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401K contributions.
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Robust recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees