General Manager - Verde Ranch RV Resort

CRR Hospitality•Camp Verde, AZ

About The Position

Join our Verde Ranch RV Resort Team as Resort General Manager! Are you looking to join a team that has fun providing excellent guest service? Do you enjoy working with people who have a passion to serve, care about each other, their guests, and their community? We are looking for a seasoned hospitality leader to join our team as the Resort General Manager to oversee our resort that features 389 RV Sites, fully furnished rental cabins, Conestoga Wagons, and so much more! With best-in-class amenities, activities for the entire family, beautiful views of the mountains, it’s no wonder this luxury RV Resort was Voted #1 Top RV Campground, #1 Top Large Campground by Campspot. We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including: 2 weeks annual PTO Full 401K match up to 6% 6 Paid holidays Company paid Benefit options including Health, Vision, and Dental Company paid STD and LTD Complimentary Site Rent Position Summary : The Resort General Manager is responsible for the operations and continued profitability of the Verde Ranch RV Resort and serves as the day-to-day point of contact for guests and associates. Ideal candidate will have: 3+ years of experience within hospitality management industry; preferably hotels or RV Resorts. Previous select service/ hotel GM experience a plus. Ability to thrive in a fast-paced environment. In depth knowledge of Operational departments such as Guest Services, Housekeeping, and Maintenance. Experience with monthly operating budgets, expense management, and overall financial acumen.

Requirements

3+ years of experience within hospitality management industry; preferably hotels or RV Resorts.
Previous select service/ hotel GM experience a plus.
Ability to thrive in a fast-paced environment.
In depth knowledge of Operational departments such as Guest Services, Housekeeping, and Maintenance.
Experience with monthly operating budgets, expense management, and overall financial acumen.

Nice To Haves

Knowledge of RV resort operations, campground systems, reservation platforms, and property management systems (preferred)

Responsibilities

Proven experience as a General Manager or senior leader in hospitality, resorts, RV parks, hotels, or multi-unit operations
Strong operational leadership experience overseeing daily resort operations, including maintenance, guest services, amenities, and overall property standards
Demonstrated success managing budgets, P&L performance, forecasting, expense controls, and revenue analysis (transient, monthly, and seasonal) to identify trends and opportunities
Demonstrated ability to collaborate effectively with above-property leadership, ownership, and peer General Managers, contributing to shared goals, best practices, and overall portfolio success
Experience recommending and implementing marketing initiatives to increase reservations, occupancy, and brand awareness
Proven ability to lead, coach, and develop teams, including hiring, training, scheduling, performance management, and ensuring compliance with company policies and procedures
Track record of delivering exceptional guest experiences and resolving concerns with professionalism and care
Experience coordinating with activities or events teams to plan and execute guest programs and resort events
Knowledge of RV resort operations, campground systems, reservation platforms, and property management systems (preferred)
Experience implementing and enforcing policies, safety standards, and compliance with federal, state, and local regulations, including fair housing laws
Strong communication and interpersonal skills, with the ability to collaborate effectively with ownership, leadership, and cross-functional teams
Hands-on leadership style with the flexibility to support operations in a fast-paced, seasonal environment, including weekends and holidays