Generator Mechanic Service Technician

Generator Supercenter•Wilmington, NC

9d•$18 - $25•Onsite

About The Position

Generator Supercenter is the #1 provider of home standby generators in North America , helping homeowners stay safe, secure, and powered through reliable backup power systems and innovative energy solutions. We are currently hiring a dependable Generator Mechanic / Service Technician to join our growing service team. This is a field-based technician role ideal for candidates with experience in small engine repair, generator service, electrical troubleshooting, or mechanical repair . If you enjoy diagnosing equipment, solving technical problems, and working independently in the field, this is an excellent opportunity to build a career in the backup power and energy services industry . The Generator Mechanic / Service Technician is responsible for diagnosing, servicing, and repairing residential standby generators and automatic transfer switch (ATS) systems . This role requires strong mechanical and electrical troubleshooting skills along with the ability to deliver excellent customer service while working in residential environments. This position combines field service work, equipment diagnostics, preventative maintenance, and electrical troubleshooting .

Requirements

1+ years of experience in generator repair, small engine repair, electrical troubleshooting, or mechanical service work
Strong mechanical aptitude and diagnostic skills
Ability to read electrical schematics and wiring diagrams
Strong customer service and communication skills
Ability to work independently in a field service environment
High school diploma or equivalent required
Valid driver’s license with a clean driving record
Ability to lift equipment, climb ladders, and work outdoors

Nice To Haves

Experience with residential standby generators or ATS systems is a strong plus.

Responsibilities

Travel to residential job sites using a company-provided service vehicle
Perform diagnostics, preventative maintenance, and repairs on whole-home standby generators
Troubleshoot mechanical and electrical components, including automatic transfer switches (ATS)
Read and interpret wiring diagrams, schematics, and service manuals
Communicate clearly with customers regarding services performed and repair recommendations
Document service work and maintenance reports in company service software
Follow safety procedures when working around electrical systems and equipment
Assist with emergency service calls during storms or power outages when required
Maintain tools, equipment, and service vehicle in good working condition