Gift Shop Supervisor

The Historic Davenport Hotel, Autograph Collection•Spokane, WA

1d•$19 - $19•Onsite

About The Position

The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting. Are you a passionate, customer-focused individual with a knack for managing a vibrant gift shop environment? Look no further! We're thrilled to invite you to join our team as a Gift Shop Supervisor. As a key player in our guest experience team, you'll make lasting memories while enjoying an exciting work atmosphere.

Requirements

Proven experience in retail, preferably in a supervisory role.
Strong communication skills and ability to lead a team.
Customer-focused attitude with a keen eye for detail.
Excellent organizational and time-management abilities.
Proficient in using point-of-sale systems and basic computer skills.
Flexibility to work weekends, evenings, and holidays as needed.
High school diploma or equivalent
Passion for creating a warm and welcoming shopping environment.

Nice To Haves

Further education is a plus.

Responsibilities

Lead and inspire the gift shop team to deliver exceptional customer service.
Curate and maintain an appealing and well-organized product display.
Manage inventory, reordering, and pricing to ensure optimal stock levels.
Implement effective visual merchandising strategies to maximize sales.
Collaborate with management to plan promotions, events, and marketing strategies.
Handle guest inquiries, complaints, and ensure prompt issue resolution.
Maintain cleanliness, orderliness, and compliance with safety standards.
Foster a positive and dynamic atmosphere to encourage team growth.