Global Banking Solution Product Associate - Senior Associate

JPMorgan Chase & Co. • New York, NY

4d

About The Position

Unleash your expertise in product development and optimization by leveraging
user research, advanced analytics, and agentic AI to drive the next generation
of intelligent financial Payments Sales experiences. Join one of the world’s
most innovative financial organizations and help shape the future of AI-powered
solutions.

As a Senior Product Associate in the Global Banking - Payments Sales Experience
Product Team, you will play a pivotal role in designing, launching, and
optimizing products that harness the power of agentic AI and data-driven
insights. You will leverage user research, customer feedback, and advanced
analytics to fuel the creation of innovative, intelligent products and
continuously improve existing offerings. Collaborate closely with
cross-functional teams—including users, data science, engineering, and business
stakeholders—to deliver seamless, AI-enabled experiences that set new industry
standards, and re-imagine experiences for speed and scale.

Requirements

• 3-5 years of experience or equivalent expertise in product management, or a relevant domain area, with a preference to grow and engage in AI/ML product evolution
• Proficient knowledge of the product development life cycle, with hands-on experience in AI-driven, data-intensive product or complex integration environments.
• Experience in product life cycle activities including discovery, requirements definition, and delivery of intelligent or automated features.
• Demonstrated ability to learn data analytics, agentic AI concepts, and data literacy to inform product decisions and measure impact.
• Strong collaboration skills, with experience working across cross-functional teams (engineering, data science, UX, business).

Responsibilities

• Partners with Quad: Design, Product, Data and Technology teams to identify and prioritize new product opportunities that leverage agentic AI, advanced analytics, and automation to address evolving customer and market needs.
• Considers and plans for upstream and downstream implications of new features on the overall product experience, including data, compliance, and operational impacts.
• Supports the collection of user research, journey mapping, and market analysis to inform a strategic, AI-enabled product roadmap and provide insight on features that deliver measurable value to customers and the business.
• Analyzes, tracks, and evaluates product metrics—including adoption, automation rates, cycle time, and business impact—across the product development life cycle, using data to drive continuous improvement.
• Writes clear requirements, epics, and user stories for features, collaborating with engineering, data science, and design teams to ensure successful delivery and adoption.
• Champions responsible AI practices, including model governance, risk management, and user transparency, throughout the product lifecycle.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed