Global Developer Community Manager

PayPal • Austin, TX

12d • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: PayPal Developer Relations is undergoing a transformation, evolving how we engage, inspire, and support developers around the world. This role sits at the center of that change, helping shape and scale global developer communities through high-impact events, programs, and experiences. The Global Developer Community Manager partners closely with Developer Relations, Marketing, Product, and Communications teams to bring PayPal’s developer ecosystem to life—fostering connection, sparking innovation, and driving awareness and adoption of PayPal’s platforms. The role emphasizes creativity, cross-functional collaboration, and continuous improvement as we build the next generation of developer engagement at PayPal.

Requirements

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• 3+ years of experience supporting or managing community, events, or engagement programs, ideally in a developer, technical, or B2B environment
• Experience working with developer ecosystems, APIs, platforms, or open-source technologies
• Strong storytelling and communication skills, with the ability to engage both technical and non-technical audiences
• Comfort collaborating with globally distributed teams across regions, cultures, and time zones
• Proven ability to manage multiple initiatives simultaneously in a fast-paced, evolving environment
• Data-informed mindset, with experience using metrics, testing, and insights to optimize engagement and communications
• Passion for building community, fostering relationships, and creating meaningful experiences for developers
• Curiosity and enthusiasm for digital technologies, developer trends, and emerging best practices
• Willingness to travel up to 30–50% to support global events and community initiatives

Responsibilities

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.
• Help shape and scale PayPal’s global developer community strategy as part of the ongoing Developer Relations transformation
• Plan, support, and execute global developer-focused events and programs, including online, hybrid, and in-person experiences
• Build engaging, inclusive developer communities that connect PayPal customers, partners, and internal teams
• Partner closely with Developer Relations to bring PayPal for Developers to life through events, campaigns, and community initiatives
• Support end-to-end communication strategies for developer programs, including event promotion, community updates, and post-event engagement
• Collaborate with Marketing, PR, and Communications teams to ensure consistent messaging, storytelling, and brand alignment across developer initiatives
• Contribute to the creation of compelling content for developer audiences, including social posts, event communications, and community resources
• Monitor developer feedback, sentiment, and engagement across channels to inform continuous improvement
• Analyze event and community performance metrics and translate insights into actionable recommendations
• Work cross-functionally with Product, Engineering, and Sales teams to stay aligned on platform capabilities, roadmap updates, and developer priorities
• Help establish repeatable frameworks, best practices, and scalable processes for global developer engagement
• Represent PayPal at industry events, conferences, and community forums to build awareness and advocacy

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level