Golf Event Manager - Conference and Event Services

Crescent Careers•Horseshoe Bay, TX

About The Position

Facilitate comprehensive planning for corporate, social, HSB member, and internal clients to ensure exceptional customer satisfaction and optimized revenue, with a primary focus on Golf Events, Weddings, and other Special Events. Responsibilities include coordinating and communicating all logistics to relevant resort departments, providing on-site event management, and overseeing the full billing and post-event follow-up process.

Requirements

Education: Bachelor’s or Associate degree in Hospitality preferred; or 2–5 years of equivalent professional experience.
Experience: A minimum of 2 years in Hotel/Resort Management or the event industry.
Technical Skills: Proficiency in Microsoft Office and Delphi (Salesforce).
Specialized Knowledge: Strong knowledge of food, wine, and spirits; extensive understanding of golf tournament operations.
Mobility: Ability to walk extensively and ascend/descend stairs as a daily routine; ability to lift 15+ lbs.
Language: Full professional proficiency in English
Schedule: Standard 45-hour work week with the flexibility to work evenings, weekends, and holidays as required by the event calendar.

Nice To Haves

Spanish-speaking ability is preferred.

Responsibilities

Full Lifecycle Management: Lead the execution of booked Weddings, Golf Tournaments, and Special Events from the point of Sales turnover through to final billing.
Creative Planning: Design menus, event setups, and service details that align with the client’s unique taste, style, and brand.
Interdepartmental Coordination: Act as the central liaison between management, culinary, service staff, golf professionals, accounting, and third-party vendors.
Production & Décor: Partner with internal and external rental and production companies to fulfill all client décor and audiovisual requirements.
Financial Integrity: Collect and process event deposits and payments; verify that all client billing information is precise and reconciled.
High-Pressure Adaptability: Maintain professional composure in high-stress situations to execute last-minute changes; ensure concise communication across all departments.
Responsiveness: Operate with a high sense of urgency, maintaining a 12–24 hour standard for all phone and email follow-ups.
Trend Leadership: Attend industry events to stay current on food, beverage, and event trends, bringing fresh, innovative ideas back to the Resort.

Benefits

Health & Wellness Comprehensive Insurance: Medical, Dental, and Vision insurance plans.
Mental Health: Access to support and an Employee Assistance Program (EAP).
Life & Protection: Life Insurance, Supplemental Life, and Long-term/Short-term Disability.
Supplemental Plans: Coverage for Critical Illness, Accidents, and Pet Insurance.
Retirement: 401(k) plan with an employer match (up to 6%).
Competitive Pay: Includes scheduled reviews and potential raises.
Associate Relief Fund: Financial assistance for associates facing unexpected hardships.
"Lake Life" Perks: Access to world-class resort amenities, including free golf privileges on signature courses (occupancy-based) and tennis benefits.
Travel Benefits: Deeply discounted room rates at over 100 Crescent Hotels & Resorts properties nationwide.
Dining & Retail: Generous discounts at on-site restaurants and retail outlets.
Subsidized Living: Weekly meal subsidies and availability of subsidized associate housing with shuttle services.
Professional Development: Access to the Manager in Training (MIT) Program to fast-track high-potential associates into executive leadership.
Paid Time Off: Accrued vacation time and holiday pay.