GPL Technical Implementation - Systems Operations Engineer

Wells Fargo & Company•Minneapolis, MN

7d•$33 - $60•Hybrid

About The Position

About this role: Wells Fargo is seeking a Systems Operations Engineer who will work in the Technical IC organization within Global Payments & Liquidity (GPL) supporting the FTS Provisioning function. In this role, you will: Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services Identify opportunity for process improvements within technical support strategies and plans Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables Present recommendations for resolving complex technical queries Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards Work as an internal consultant regarding use of tools and processes Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Requirements

2+ years of technical experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ year(s) working in a direct, client-facing role

Nice To Haves

Familiarity with the SAFET process
Familiarity with the FTS organization
Familiarity with the Global Payments and Liquidity Implementation organization and client delivery models
Experience with file transmission protocols
Experience with Atlassian products like Jira Kanban and Jira Service Management
Experience working in an Agile framework
Experience with mainframe applications like TSO, CNX, etc.

Responsibilities

Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
Identify opportunity for process improvements within technical support strategies and plans
Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
Present recommendations for resolving complex technical queries
Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
Work as an internal consultant regarding use of tools and processes
Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers