About the position
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. As the Strategic Product Lead of the Grid Coordination department, you will represent Business stakeholders’ interests in multiple key products developed by both ERCOT and external vendors. These products consist of geospatial tools used by Control Room Operators at ERCOT and member transmission companies, platforms for managing the submission of grid information and the creation of various power systems models, and tools which support the interconnection and ongoing operations of generation within the ERCOT footprint. Additionally, this role will support complex coordination activities between Grid Coordination and other groups within ERCOT. In this individual contributor role, good communication skills will be needed as you will work with numerous internal and external stakeholders to solicit feedback about each application to determine priorities and, ultimately, develop the near-term and long-term product roadmaps. While you may take on certain project management responsibilities, you will not serve as the formal Project Manager; rather, you will act as the business liaison, working in tandem with dedicated Project Managers and technical teams to ensure successful cross-functional initiatives.
Responsibilities
- Define product vision and high-level strategy for Grid Coordination applications, ensuring alignment with organizational goals.
- Maintain detailed roadmaps that reflect evolving business priorities.
- Initiate new projects arising from the product roadmap by conducting impact analyses, developing charters, and obtaining the necessary funding/resources.
- Prioritize and refine product backlogs, collaborating with stakeholders and development teams.
- Understand the product architecture including but not limited to server and database infrastructure, data exchange interfaces and formats, and overall system dataflows.
- Maintain mappings of system dataflows between key Grid Coordination applications and ERCOT infrastructure.
- Serve as the primary point of contact between Business stakeholders and technical teams, translating strategic objectives into clear requirements.
- Coordinate with dedicated Project Managers to drive project milestones, adhere to predefined release schedules, and synchronize cross-departmental tasks.
- Foster collaboration with the Grid Coordination team, external partners, and other relevant stakeholders to achieve high-priority organizational OKRs.
- Oversee and facilitate tasks such as data requests (RFIs), project reporting, and presentations to technical working groups.
- Coordinate the review of ERCOT Protocols and governing documents to assess the impact for Grid Coordination and facilitate the development of Impact Analyses.
- Cultivate strong relationships with internal teams (e.g., engineering, operations, planning) and external stakeholders (e.g., transmission service providers).
- Ensure business users remain informed by proactively sharing information, product updates, and roadmaps.
- Communicate product updates, challenges, and timelines to both technical and non-technical audiences.
- Gather ongoing feedback and ensure product improvements align with stakeholder needs.
Requirements
- Requires a minimum of 8 years job related work experience in excess of degree requirements, with 8 years of experience being in a technical domain (e.g., software engineering, systems engineering, or product management).
- Strong communication skills, both verbal and written, with the ability to collaborate effectively across technical and non-technical teams.
- Knowledge of software development lifecycle (SDLC) and best practices in delivering high-quality software products.
- Experience with backlog management tools (e.g., Jira) for creating, prioritizing, and tracking user stories and tasks.
- Familiarity with product roadmap creation and presentation, including communicating plans and updates to various stakeholder groups.
- Ability to work independently, take initiative, and manage multiple priorities.
Nice-to-haves
- Experience in the energy sector including transmission, generation, or power systems model development.
- Experience with software development and at least one of the following programming languages or equivalent: Python, Java, C#, JavaScript, SQL.
- Knowledge of design thinking principles related to UI/UX design.
- Experience planning, coordinating, or overseeing release cycles in collaboration with engineering teams.
- Skilled at balancing competing priorities, building consensus, and maintaining positive relationships with multiple stakeholders.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long/short-term disability insurance
- Long-term care insurance
- Section 125 Flexible Spending Account
- Retirement Savings Plan
- 401(k) plans
