Grocery Clerk - Full Time

WHOLE FOODS CO-OP•Duluth, MN

22d•$16 - $16•Onsite

About The Position

Grocery Clerks provide prompt, friendly, and courteous service while assisting customers and fellow staff in supporting Grocery operations. They also keep displays, coolers and shelves fully stocked and to meet department goals for sales, margin, labor, and customer service.

Requirements

Basic computer literacy including familiarity with using a web browser and email
Ability to operate effectively within established systems and procedures
Outstanding customer service skills
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures and meet department work objectives
Willingness to learn and perform all aspects of the position
Ability to be flexible and to adapt to changing conditions
Demonstrate objectivity, neutrality, and calmness under pressure
Ability to work efficiently in a fast-paced environment
Ability to effectively convey information
Regular, predictable attendance
Ability to occasionally move up to 50 lbs. throughout shift
Ability to frequently move objects up to 15 lbs. throughout shift
Ability to move around the premises throughout shift
Ability to remain in a stationary position for long periods of time
Ability to scan and bag groceries
Ability to operate position-required machinery
Ability to safely use sharp cutting instruments

Nice To Haves

Experience in retail, grocery, natural foods and/or cooperative business
Available to work evenings, weekends, holidays

Responsibilities

Stock, rotate and arrange products correctly following established merchandising and handling procedures.
Maintain an organized back stock of product and supplies throughout shift per procedures.
Take inventory of department, stock for buyers as requested. Notify buyers of out of-stock items.
Pull short-date or low-quality items and follow established procedures for recording and disposing of them.
Ensure that shelf tags and signs are properly placed and in good condition.
Accept orders from vendors as needed, notify buyer of problems with quality or damage.
Sort deliveries and verify counts according to established practices.
Assist in training new staff on established systems.
Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.
Achieve WFC customer service standards for internal and external customers.
Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.
Abide by all WFC policies and procedures.
Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.
Follow and ensure compliance with all safety practices and policies.
Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.
Achieve daily operational goals as directed by your supervisor.
Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
Report any problems with systems, tools and/or products to department supervisors.
Promote ownership and owner benefits consistently and positively.
Perform other tasks as assigned by department management.