Groomer at Glenwood City Veterinary Clinic

Glenwood City Veterinary Clinic • Glenwood City, WI

2d

About The Position

Our mission at Glenwood City Veterinary Clinic is to offer first-rate, compassionate veterinary care. We are a full-service, small animal practice and rehab facility.
We possess a tremendous team and see some outstanding clientele. Our team comprises three doctors, three certified veterinary technicians, several technician/kennel assistants, and CSRs.
More about the Role
Reporting into the Practice Manager, the Groomer looks after the condition of the patient’s coat by providing services to keep the patient clean and well-cared for. Working with a variety of patients (breeds and sizes), the Groomer is responsible for patient bathing, fur and teeth brushing, nail trimming and grinding. The Groomer engages with clients to understand expectations, patient special needs, and desired outcomes. The Groomer is also responsible to ensure grooming rooms or designated space is clean, sanitized, safe, and secure. Please note this position will need to supply all tools needed. Hospital will supply shampoos & conditioners.

Requirements

• Experience grooming / caring for animals
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE

Nice To Haves

• Previous veterinary experience preferred
• Client satisfaction references preferred

Responsibilities

• Admits patients noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Determines any veterinary services required during the client’s visit. In accordance with hospital operating instructions, determines care required in agreement with the individual needs and circumstances of the patients.
• Observes patient appearance and activity for general physical condition, obvious signs of illness, disease and discontent. Parts patient’s hair to check for ticks, fleas, red, sore or inflamed areas and any lumps. Reports signs of illness, disease, injury or unusual activity to veterinary technicians or veterinarians.
• Appropriately handles patients and as needed, properly restrains hard-to-control patients.
• Performs bathing services, including shampooing and drying.
• Performs grooming services, including brushing, clipping, hand scissoring, trimming and shaping the patient’s coat. Appropriately shapes hair using knowledge of patient characteristic, grooming techniques, styles, and client’s instructions.
• Stays current and up to date on new techniques and trends that client are looking for as related to provided services.
• Provides medication (when instructed) and general cleansing, parasite control baths, pedicures, medicated dips (when instructed) and ear cleansing, as required for each patient.
• Applies technical knowledge of products and medications sold, including dietary products. Explains and educates clients on products and answers questions regarding product purchase/use.
• Performs work according to established methods specified in practice procedure manual or following special instructions.
• Performs all general maintenance of grooming room and yard; cleans and disinfects cages, tubs, grooming tables, and yard at least once daily. Vacuums and mops floor; empties trash; cleans clipper blades, scissors and brushes after use; performs monthly dryer and clipper maintenance.
• Delivers final groomed patient to client and ensures satisfaction. Appropriately addresses concerns.
• Where applicable, trains, supervises, and assists the Grooming Assistant in their performance of a variety of service functions. Sets performance standards and monitor performance. Conducts timely performance evaluations.
• Performs other duties as assigned.

Benefits

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program
• Benefits offered may vary depending on full or part time employment status according to company policy.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed