Ground Dispatch

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

This position will partner with internal and external clinical teams when securing transportation for patients into, throughout and out of the system. This role will communicate and collaborate with ED and inpatient nurses, local and regional EMS providers, other transportation services, medical control authorities and others to ensure that best practice standards are integrated into the process of care, to monitor the effectiveness of care, and identify opportunities for improvement. This position will also focus on all external transportation of patients within our system.

Requirements

• High School Diploma or equivalent
• 2 years of relevant experience
• EMS

Nice To Haves

• LIC-Emergency Medical Technician (EMT) - STATE_MI State of Michigan preferred

Responsibilities

• Collaborate with both internal and external partners following standardized procedures and processes to plan and prioritize requests for transportation.
• Utilize logistics to monitor all traffic requests coming into, out of and between Corewell Health entities.
• Investigate and resolve all concerns related to transportation needs.
• Arrange and communicate all transportation requests timely and accurately.
• Responsible for quality and accurate documentation of all transportation coordination activities.
• Partner with key Mission Control stakeholders to ensure proper management of throughput is maintained.
• Ability to create and maintain professional relationships with multiple levels for internal and external customers.
• Demonstrates commitment to patient and team member safety.
• Considers safety as the primary factor in all decisions.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED