Group Products Specialist

Glatfelter Insurance Group.Spring Garden Township, PA
3dOnsite

About The Position

Glatfelter Insurance Group is seeking a Group Products Specialist for our Glatfelter Specialty Benefits Division who will be responsible for an assigned Group Term and Special Risk territory. This position is required to be onsite at our Leader Heights, York, PA office.

Requirements

  • Graduation from high school with appropriate course work in English and Math leading to proficiency in verbal and written communications skills.
  • Minimum one (1) year life and health agency or company experience preferred.
  • Must obtain within three months of hire and maintain the Pennsylvania Life, Accident and Health License.
  • Proficient technical knowledge in using software systems required in the performance of their position including Microsoft Office applications.
  • Ability to speak and write in a grammatically correct manner to effectively communicate with a wide variety of individuals both internally and externally.
  • Excellent verbal, and telephone skills.
  • Ability to process a heavy volume of detailed work requiring considerable concentration using various software systems.
  • Ability to cope with stressful situations.
  • Analytical ability required to identify and resolve problems and make decisions within specified scope of authority.
  • Ability to organize and effectively prioritize work to maintain consistent quality and quantity of work.

Responsibilities

  • Processes and issues all transactions related to quotes and quote proposals, new business, endorsements, renewals, and cancellations.
  • Interprets state specific legislation applicable to group products.
  • Performs quality control for the group products area.
  • Provides technical support, guidance and direction and training to group products area.
  • Responsible for producer and/or account relationship building in his/or her assigned region.
  • Solicits renewal applications and requests additional information if needed.
  • Follows and meets Glatfelter Specialty Benefits service standards.
  • Meets all file documentation standards and passes all audits (both internal and external).
  • Refers all accounts exceeding designated authority level to higher level for approval.
  • Processes BOR change requests
  • Invoices polices and endorsements.
  • Maintains OnBase files consistent with standard file procedures.
  • Performs other duties as required by management.

Benefits

  • In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.
  • We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers.
  • We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
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