GTM Strategy & Operations Lead

monday.com • New York, NY

8h • $160,000 - $195,000 • Hybrid

About The Position

We're seeking a GTM Programs & Operations Manager to join Monday CRM's leadership team as we scale from $100M to $500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.

Requirements

• 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company ($50M+ ARR)
• Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1
• Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration
• Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode)
• Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels

Responsibilities

• Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes
• Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org
• Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation
• Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product
• Full programs & projects KPIs accountability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed