GTM Systems Engineer

Wrapbook

1d•Remote

About The Position

We're looking for a GTM Systems Engineer to join Revenue Operations as a technical builder and Salesforce developer. You'll work directly with our GTM Architect and SFDC Admin/BSA to design, build, and maintain the systems that power Wrapbook's go-to-market motion—across pre- and post-sale. The work is hands-on and technically deep. You'll write Apex triggers, build complex Flows, architect cross-object data models, and integrate Salesforce with a growing stack of AI-assisted tools—embedded in a small, high-impact team that prizes clean architecture, measurable outcomes, and building for the long term. The right person moves fast, asks good questions, owns their work end-to-end, and knows how to turn messy business requirements into durable technical solutions.

Requirements

5+ years of hands-on Salesforce development experience, including Apex, SOQL, and declarative tools
Deep proficiency in Salesforce Flows for complex automation across objects and entry points
Minimum two Salesforce certifications required (e.g., Platform Developer I + II, or Platform Developer I + Administrator)
Experience with data modeling, complex object relationships, and managing schema changes in production orgs
Familiarity with Salesforce Service Cloud, Sales Cloud, and Experience Cloud
Default to building modular, reusable systems—not one-off solutions that only work for today's requirements.
Write clean, maintainable code and documentation without being asked.
Understand the difference between a quick fix and a durable solution, and know when each is appropriate.
Experience designing integrations with third-party platforms via REST APIs and reasoning about schema mapping, error handling, and data fidelity.
Skilled at extracting clear requirements from vague requests and messy conversations.
Proactively push back on scope creep before it happens—in writing, on the record—and do so diplomatically.
Experience running UAT processes: writing test scripts, coordinating business testers, logging, and triaging defects.
Manage work in a structured way (Linear, Jira, or similar) and communicate status proactively.
Understand the end-to-end B2B GTM funnel: how leads become opportunities, how opportunities become customers, and how customers renew.
Familiarity with the core workflows that drive revenue: lead routing, lifecycle stage management, opportunity management, and CS handoffs.
Experience with GTM tools like HubSpot, Outreach, ZoomInfo, Salesloft, or similar.
Ability to connect business metrics (pipeline, conversion rates, ARR) to the technical systems that produce them.
Know when to build, when to buy, and when to automate — and understand that the right answer is often a combination of all three
Apply AI where it genuinely improves decision quality or reduces manual work; apply traditional automation where it's more reliable, auditable, or maintainable; and recognize when the fix is process or people, not technology
When you do reach for AI, design it properly — think through the data model, the edge cases, and the guardrails, not just the feature

Nice To Haves

Experience in entertainment, media production, or a similarly project-based industry
Salesforce Platform Developer II or Salesforce Architect certification
Experience with LWC (Lightning Web Components) or Visualforce
Familiarity with Wrapbook, film/TV payroll, or production accounting workflows
Experience implementing or integrating telephony systems (e.g., TalkDesk, Dialpad)
Proficiency with UI/UX wireframing tools (e.g., Figma) for communicating design intent
Prior experience in a startup or high-growth environment where requirements change and speed matters

Responsibilities

Design, build, and maintain Salesforce automations including Flows, Apex triggers, batch jobs, and Lightning Web Components
Develop scalable data models and object architectures across pre-sale and post-sale GTM workflows
Build and integrate APIs connecting Salesforce to tools across our stack (e.g., marketing automation, CS platforms, telephony, data enrichment)
Implement AI-assisted workflows with appropriate guardrails, human-in-the-loop controls, and auditability
Build modular, reusable components that can flex as business processes evolve
Translate business requirements into technical specifications, ensuring clarity before a single line of code is written
Design and execute structured UAT processes—writing test cases, coordinating stakeholder testing, and resolving issues before deployment
Manage your own backlog: prioritize work, communicate status proactively, and flag blockers before they become problems
Document what you build so the team can maintain it, not just you
Instrument SLAs, funnel metrics, and operational KPIs directly in Salesforce, enabling leading-indicator visibility for the GTM team
Identify and fix data quality issues—duplicate records, 15 vs. 18-digit ID mismatches, stale field values—that erode reporting reliability
Build and maintain dashboards and reports that surface the right information for WBRs, MBRs, and QBRs
Proactively identify where process breaks down in the data and bring solutions to the table
Build from a clear spec — before you start, make sure you have one. If requirements are incomplete or shifting, surface it early rather than build through the ambiguity
Push back on scope creep proactively: flag changes in writing, before they affect the build, and help the team understand the tradeoff
Partner with our GTM Architect on solution design and with our SFDC Admin/BSA on delivery, UAT coordination, and post-launch stability