GTS Services Analyst

HSBC • New York, NY

3d

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Analyst, Global Trade & Receivables Finance (GTRF) Transactions Services will provide specialized trade finance operations support: handling incoming and outgoing couriers’ documents processing; spitting, scanning and routing documents through an images system to core processing areas; reviewing and responding to swift messages for Core trade transactions

Requirements

• Minimum of an associate’s degree in business, related field or equivalent experience.
• Strong experience in document management and GTRF Trade operations experience or equivalent
• Some knowledge of Commercial letter of credit and documents processing
• Basic payment processing skills
• Strong demonstrated Excel and reporting skills
• Proven analytical and problem-solving skills
• Organizational, communications and customer service skills
• Self-motivated with initiative to take on new responsibilities
• Knowledge and experience in banking operations/transaction processing, operational risk, and customer service

Responsibilities

• Process operation documents background of handling Core trade documents
• Handle import and export documents - scanning, Split, classify, and prepare documents for scanning to respective core processing area
• Ensure accurate records maintenance and proper filing of original documents for all transactions
• Retrieve, record, and distribute incoming swift messages to relevant processing teams
• Triage urgent documents, meet strict delivery or processing deadlines and manage multiple tasks simultaneously in a fast-paced environment
• Effectively communicate with processing team and client manages to ensure seamless and timely documents flow
• Manage the reconciliation of un-process documents
• Monitor Closely & daily QA of Document management team documents
• Process Core trade documents capturing data as per Global Operation procedure
• Follow-up WDM and HTS outstanding & breached item notification with unit & escalate to management
• Review various exception reports to ensure exceptions are understood and resolved
• Proactively respond to queries related to LC processing, from various stakeholders

Benefits

• As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.
• We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment.
• You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.
• You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.
• We value difference.
• We succeed together.
• We take responsibility.
• We get it done.
• And we want you to help us build the bank of the future!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree