Guest Experience Sales Leader

Hand & Stone•Destin, FL

39d•$55,000 - $65,000

About The Position

Guest Experience Sales Leader This isn’t a back-office, administrative role — it’s a front-line leadership position where your success is measured by how well you and your team do two things: Delivering an outstanding customer experience Meeting and exceeding sales and membership goals Hand & Stone Massage and Facial Spa is seeking a Guest Experience Sales Leader who can inspire, coach, and drive a team to new levels of success. If you love leading people, celebrating wins, and creating memorable experiences for customers — this role is for you! Leading two thriving spas (Panama City Beach & Destin), you’ll step into a true multi-unit leadership role where you’ll recruit, train, and inspire our teams to achieve amazing results.

Requirements

2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
A high emotional IQ motivator who thrives on coaching and team development.
Goal-oriented with a proven track record of driving results.
An excellent communicator who inspires positivity and accountability.
Someone who leads from the front desk and breakroom — not from the office.

Responsibilities

Lead daily huddles that energize and align the team. Lead by example, walk the talk.
Build, coach, and motivate a team to crush sales and membership goals.
Keep the customer experience at the heart of everything — from check-in to check-out.
Celebrate wins, recognize talent, and grow your team’s confidence and skills.
Roll out promotions, contests, and community events that bring the spa to life.
Own the numbers — track results and turn insights into action plans that win.

Benefits

SIMPLE IRA w/ 3% match
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Benefits and employee perks.
Ongoing leadership development and training — shaped with your input.
A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day.
Team outings.
Even a company cruise.
Room to grow — this role is a launchpad for ambitious leaders ready to step into broader multi-unit or regional leadership in the future as we have additional spas in our development plan.