Guest Operations Associate - Desert Rose Resort

Travel + Leisure Co.Las Vegas, NV
4d

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations. This position ensures that all owners, guests and associates receive our Hospitality with Heart service.

Requirements

  • Organizational Skills.
  • Excellent communication skills.
  • Acquires job skills and learns company policies and procedures to complete routine tasks.
  • Ability to read and comprehend routine instructions, short correspondence and memos.
  • Ability to give high priority to customer service.
  • Ability to solve problems with a minimum of supervision.
  • Ability to read, write and understand English.
  • Basic office skills helpful including basic math, proper cash handling procedures.
  • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
  • Ability to multi-task and work in a fast paced environment.
  • Must be people oriented and able to work independently or with others as needed.
  • Must be detail oriented.
  • Basic computer skills
  • Ability to use basic office equipment including Fax, copier, printers
  • Microsoft Office: Word, excel, outlook
  • Key systems

Responsibilities

  • Performs at least two resort functions on a regular basis.
  • The following functions are the most common, but are not an exhaustive list of functions that may be performed by this role:

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
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