Guest Relations Associate

LOS ANGELES COUNTY FAIR ASSOCIATION • Pomona, CA

10d • $17 - $17 • Onsite

About The Position

Guest Relations Associates perform a broad range of guest services activities during the Los Angeles County Fair. They are responsible for assisting guests with directions, vendor and event information, and problem solving.

Requirements

• Must have basic computer skills
• Must have Customer Service experience
• Must be able to communicate effectively, both verbally and in writing
• Must be able to utilize company-provided app or web-based timekeeping system to clock in and out
• Must be able to demonstrate basic technology proficiency, including the ability to use a mobile device or computer to record work hours accurately
• Must be able to stand for prolonged periods of time
• Must be able to move around the fairgrounds
• Must be able to work flexible hours, including days, nights, weekends, and holidays (including every day of the fair)
• Must be able to lift at least 25 lbs.
• Must be able to work in extreme weather conditions, including heat, cold, and rain
• Must have reliable transportation to and from work

Responsibilities

• Responsible for greeting guests, providing direction and information on Fair events
• Distribute daily fair guides and maps to guests
• Assist with guest complaints and/or comments

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed