Guest Services Representative - P/T - Weekends (16 hours)

Christiana Care Health Services • Newark, DE

4d • $17 - $24

About The Position

Are you service oriented and interested in working for an organization passionate about love and excellence? This position serves as the ambassador providing an outstanding experience with a personal touch and offering a welcoming environment to all patients, visitors, and guests.

Requirements

• High school diploma or equivalent
• Two years of customer service experience
• Excellent oral communication skills

Responsibilities

• Greets patients and visitors with love and excellence and provides accurate, helpful information
• Partners with ChristianaCare caregivers such as patient guides, constables, patient escort, patient relations, nurse managers, volunteer coordinators/manager to provide exceptional experience.
• Completes assigned projects such as collating, typing, and processing visitor passes with other related duties as required.
• Receives, documents any lost or found property or answers any inquiries about lost and found property with the use of the Report to Learn (R2L) system, currently Newark and Wilmington campuses.
• Ensures the Information Desk Directories are maintained and are updated as needed.
• Advises the volunteers and Junior Board member’s daily assignments and answers any questions or inquiries they may have during their volunteer shift.
• Excellent oral communication skills
• Distribute visitor badges
• Keeps team members updated on current issues/concerns before leaving their shift.

Benefits

• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
• To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED