Hardware Product Application Engineer

Advanced Micro Devices, Inc•Santa Clara, CA

10h•Hybrid

About The Position

HW Product Application Engineer will work closely with customers to develop servers using AMD server CPUs and GPUs by providing platform or HW related support. Those includes delivering necessary trainings, answering any inquires, creating collaterals, reviewing design files, and debugging issues, working with internal teams. THE PERSON: The candidate must be highly motivated, innovative, and be able to work in a fast-paced environment. The candidate must be able to quickly analyze different customer scenarios to come up with the best approach to tackle tough problems. The successful candidate will have strong analytical skills and debug methodology, strong communication skills, be self-motivated, and have a desire to help customers solve problems.

Requirements

5+ years / Proven track record of success working directly with customers to develop systems from concept to production.
Strong knowledge in x86 processors, DDR5/6, CXL, PCIe, SATA, USB, multiprocessor systems, power management, and system management.
Hands-on lab works
HW related issue debug on server platform
Server motherboard design
High-speed IO board design and/or signal integrity validation.
Bachelors or Master’s degree in electrical or computer engineering

Nice To Haves

Power delivery design.
CPU performance turning
Team player with passion and a keen sense of urgency and strong drive

Responsibilities

Directly work with customers to enable successful deployment of AMD server platforms.
Provide customers technical training on AMD based platforms.
Perform platform reviews (block-level, schematic, and layout review) of customer designs.
Engage directly on key technical topics, issues, architecture discussions, and performance optimizations
Own and drive closure of issues reported by customers on HW and platform domain which includes
Attend regular customer calls and answer HW, platform and silicon related questions.
Perform first level triage and debug for customer reported issues.
Participate in joint debug at customer site as needed.
Develop and present customer communications for silicon and platform issues. Co-develop technical collateral, such as application note, user guide, sample, and reference design materials
Engage directly on key technical topics, issues, architecture discussions, and performance optimizations with customers and internal teams
Collaborate seamlessly across domains including platform and silicon engineering, product management, and field application engineering