Hardware & Systems Management Technician
About The Position
At Grubbrr, we build world-class kiosk software, but great software depends on reliable, scalable hardware. As our Hardware & Systems Management Technician, you will own the creation, automation, and lifecycle management of standardized system environments powering our kiosk deployments. Your mission is simple: ensure every kiosk we ship is stable, remotely accessible, and deployment-ready in minutes, not hours. This role sits at the intersection of hardware operations, systems engineering, and software deployment, and offers a growth path toward DevOps or Systems Engineering for candidates who enjoy automation and infrastructure ownership. Your work directly impacts deployment speed, field reliability, and customer experience. You will help enable scalable kiosk rollouts while reducing operational friction across engineering, support, and implementation teams.
Requirements
- Mid-level experience supporting hardware systems, device imaging, or endpoint management
- Experience with system provisioning, scripting, or automation strongly preferred
- Comfortable working in a fast-paced engineering environment
- Strong troubleshooting and documentation skills
- Ability to work onsite in Boca Raton, FL
Responsibilities
- Configure BIOS/UEFI settings and Out-of-Band Management tools (e.g., Intel vPro/AMT)
- Deploy and maintain Remote Monitoring & Management (RMM) solutions
- Ensure full remote visibility, monitoring, and recoverability across deployed kiosks
- Create, test, and maintain standardized “Golden Images” across multiple hardware platforms
- Support Windows, Linux, and/or Android environments
- Manage image versioning, updates, and deployment reliability
- Develop automation scripts using PowerShell, Bash, or Python
- Reduce manual configuration through repeatable provisioning workflows
- Improve deployment speed, accuracy, and scalability
- Perform burn-in testing and validation of new hardware platforms
- Verify compatibility with Grubbrr software and device management systems
- Troubleshoot hardware/software integration issues
- Maintain detailed documentation for configurations, imaging standards, and setup procedures
- Define repeatable “out-of-box” deployment processes
- Support occasional after-hours troubleshooting when required
Benefits
- Health (Medical/Dental)
- 401k and PTO benefits
- Discretionary bonus eligibility
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
