Head of Groups & Events Program Enablement

IHG•Atlanta, GA

17h•$172,000 - $210,000•Hybrid

About The Position

The Head of Groups & Events Enablement will take the lead in transforming the global Groups & Events Enablement agenda—crafting and executing the strategy, operating model, and capabilities that help hotels, sales teams, and partners deliver exceptional commercial outcomes and guest experiences at scale. You’ll oversee global enablement across technology, channels, commercial programs, and guest‑experience standards, ensuring our enterprise is positioned to win in every market, with every customer.

Requirements

Bachelor’s degree in Business, Sales, Hospitality, Technology, or related field; advanced degree (MBA or similar) preferred but not required.
10+ years of experience across Strategy, Commercial, Sales, Enablement, Technology, Channels, or Brand functions within complex, global organizations.
Proven track record leading global, multi‑disciplinary teams through senior leaders, including direct management of Directors accountable for teams and outcomes.
Demonstrated ability to design and scale enterprise enablement strategies, operating models, governance frameworks, and guest‑experience programs aligned to commercial priorities.
Extensive experience driving large‑scale, technology‑enabled transformation, embedding new capabilities, tools, and ways of working across brands, hotels, and regions.
Strong capability in shaping technology vision, roadmaps, and requirements, and in managing or influencing third‑party platforms, channels, and intermediaries in partner‑led environments.
Deep understanding of hospitality and Groups & Events ecosystems, with the ability to translate customer and operational needs into scalable enterprise standards, programs, and executive‑ready communications.

Responsibilities

Define and evolve the global Groups & Events enablement strategy and operating model aligned to enterprise ambitions.
Establish governance, prioritization, and delivery models to drive consistent global and regional execution.
Scope, resource and mobilize strategic initiatives with clear outcomes, milestones, and cross functional alignment.
Lead integrated delivery across Technology, Sales, Commercial, Brands, and Regions to accelerate enterprise impact.
Set the enterprise technology and channel vision, overseeing key platforms and strategic partner relationships.
Remove friction across Groups & Events systems and channels to ensure platforms meet commercial objectives and customer needs.
Define and elevate global Groups & Events commercial and guest experience standards, lifecycle requirements, programs, and measurement frameworks in partnership with Brands, Regions, and Operations/Quality