Head of Learning & Development for the Americas Client Business

BlackRock • New York, NY

2d • $270,000 - $350,000 • Hybrid

About The Position

BlackRock is seeking a Managing Director, Head of Learning & Development for the Americas Client Business (ACB) to design and lead a best in class learning strategy that enables commercial excellence, leadership effectiveness, and sustained growth across the firm’s largest and most diverse client region. The Americas Client Business spans Institutional, Wealth, and Retirement client segments across the U.S., Canada, and Latin America. This role will be responsible for building an integrated, outcomes driven learning agenda that supports ACB’s strategic priorities, strengthens leadership and talent pipelines, and equips both client facing and non-client facing professionals with the skills required to deliver the full breadth of BlackRock’s platform to clients. Reporting to the Head of the Americas Client Business, the role will partner closely with ACB leadership, Business Management, HR Business Partners, Talent Management, and Enterprise Learning teams, and will operate as a trusted advisor to senior leaders across the region.

Requirements

• Managing Director–level leadership experience within asset management, financial services, or a similarly complex, matrixed organization.
• Proven experience leading Learning & Development, talent, or leadership development for large, client facing organizations.
• Strong understanding of institutional and/or wealth client businesses, including sales, relationship management, and product driven models.
• Demonstrated ability to influence and partner with senior leaders without direct authority.
• Track record of designing scalable, commercially aligned learning solutions with measurable business impact.
• Exceptional communication, executive presence, and stakeholder management skills.

Nice To Haves

• Experience working across regions and cultures within the Americas strongly preferred.

Responsibilities

• Set and own the Learning & Development strategy for the Americas Client Business, aligned to ACB’s commercial objectives, growth priorities, and evolving client needs.
• Translate ACB business strategy into clear capability frameworks across sales, relationship management, product, leadership, and management populations.
• Ensure learning priorities support leadership development across the region.
• Align and rationalize ACB specific learning and development programs with overarching talent strategy and firmwide L&D programs and offerings
• Design and oversee leadership and manager development programs for Managing Directors, Directors, and emerging leaders across ACB.
• Partner with senior leadership to strengthen enterprise leadership behaviors, inclusive leadership, and change leadership capabilities.
• Act as a thought partner to ACB leaders on talent development, performance culture, and organizational effectiveness
• Build scaled learning solutions that enhance commercial acumen, consultative selling, client engagement, and platform fluency across ACB.
• Ensure learning programs reflect the needs of distinct client segments (Institutional, Wealth, Retirement) while maintaining consistency of standards and messaging.
• Partner with Product, Investments, and Marketing to ensure learning content remains current, relevant, and differentiated.
• Oversee the design and delivery of blended learning solutions (in person, virtual, digital, experiential) that are measurable and impact oriented scaled to serve a >1k person organization.
• Leverage data, feedback, and performance metrics to continuously refine learning programs and demonstrate ROI.
• Ensure strong governance, prioritization, and integration with enterprise learning platforms and tools.
• Serve as the senior L&D partner to ACB leadership and Business Management, aligning regional needs with firmwide learning priorities.
• Collaborate closely with Global Learning, Talent, HR Business Partners, and other client businesses to share best practices and drive consistency where appropriate.
• Lead and develop a high performing regional L&D team, fostering strong engagement and accountability.

Benefits

• employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
• strong retirement plan
• tuition reimbursement
• comprehensive healthcare
• support for working parents
• Flexible Time Off (FTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed