Head of Shared Services (Finance & GBS)

IGT, a Nevada Corporation•Spring Valley, NV

2d•$106,250 - $250,500

About The Position

IGT, where innovation meets entertainment on a global scale! We’ve recently leveled up—IGT Gaming and Digital have joined forces with Everi, creating a powerhouse in the world of gaming, digital experiences, and fintech solutions. From the casino floor to your mobile screen, we’re all about delivering thrilling, responsible, and unforgettable gaming experiences. Whether it’s spinning reels, placing bets, or powering secure payments, we bring the fun—backed by serious tech, deep player insights, and a passion for innovation. With a team of over 7,000 and a presence in 100+ countries, we’re not just global—we’re locally legendary. Our teams work closely with regulators, governments, and partners to ensure we play by the rules while pushing the boundaries of what’s possible. If you’re ready to bring your talent to a team that’s shaping the future of entertainment, your next big move starts here. For more information, please visit www.igt.com or www.everi.com.

Requirements

Bachelor’s degree in Accounting, Finance, Business, or related field required
12–15+ years of progressive experience in finance operations, shared services, or GBS environments
5–7+ years leading retained organizations over outsourced/BPO providers, including large-scale transitions
Experience in public company or highly regulated environments with strong SOX and audit exposure

Nice To Haves

MBA and/or CPA, CMA, or equivalent strongly preferred

Responsibilities

Accountability:Single point of accountability to the CFO for end-to-end performance of all in-scope finance processes (P2P, O2C, R2R, master data), across retained and Genpact delivery.
Operating Model Ownership:Define and evolve the shared services strategy, including scope (retained vs. outsourced), location model, migrations, decision rights, and alignment to cost, control, quality, scalability, and audit objectives.
Governance & Vendor Leadership:Lead executive governance with Genpact; own SLAs, KPIs, productivity, contract performance, and scope changes. Ensure transparent reporting, structured issue resolution, and disciplined benefit realization.
Process, Controls & Risk:Act as end-to-end process owner. Embed SOX and regulatory controls, maintain standardized control frameworks, ensure audit readiness, vendor risk management, and service resiliency.
Transformation & Technology:Lead transitions and continuous improvement. Drive automation and analytics aligned to IT/ERP roadmaps, with measurable productivity and quality gains.
Stakeholder & Change Leadership:Serve as primary enterprise interface (Controllers, FP&A, Tax, Procurement, IT, business leaders). Build retained governance capability and lead change adoption.
Year 1 Outcomes:Stable SLA delivery, clean audits, clear operating model and decision rights, disciplined governance cadence, and a 12–24 month transformation roadmap with tracked benefits and board-ready visibility.