Head of Value Attainment

Ambience Healthcare • San Francisco, CA

2d • $225,000 - $300,000 • Remote

About The Position

Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.
Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.
Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.
Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started.
The mission of the Head of Value Attainment is to build and lead the function that proves and scales Ambience's clinical and financial impact. You will own the infrastructure, methodology, and team required to operationalize value measurement across care settings — transforming bespoke analyses into a repeatable, defensible measurement system used consistently across our enterprise customer base.
This is a Director / Senior Director level role. You will define how impact is measured, translate those requirements into specs that engineering and data teams can build against, and own the automation roadmap that scales the work. You will also serve as the analytical backbone for commercial teams — supporting deal structuring, representing our methodology to senior health system leaders, and building the team and operating model from the ground up.

Requirements

• You have 7+ years of experience in analytics, product analytics, data science, or implementation consulting, with clear progression from hands-on analysis into systems-building and team leadership.
• You are a systems thinker who designs scalable, repeatable processes from ambiguous or manual workflows, building durable infrastructure that supports growth without linear headcount expansion.
• You have a track record of building repeatable measurement systems or infrastructure from scratch, including designing the frameworks, writing the specs, and operationalizing the work, not just running the analyses, but creating the system that makes analyses repeatable and defensible.
• You have experience owning roadmaps and translating business requirements into clear specs that engineering and data teams can execute against. You operate at the intersection of product, data, and commercial.
• You are an automation-first thinker consistently lookingfor ways to eliminate manual work and are comfortable prototyping with AI tools, not just identifying opportunities, but testing solutions hands-on.
• You have strong commercial judgment. You understand how value measurement shapes commercial outcomes - deal structure, pricing leverage, renewal risk - and can equip sales teams with the right framing without becoming a salesperson yourself.
• You bring direct people management experience, including hiring and developing talent, establishing operating cadence, and building intake and prioritization processes.
• You're energized by the player-coach dynamic. You're willing to build analyses, write specs, and do the work yourself while simultaneously hiring and standing up the team around you. This role starts partially as an IC contributor and scales into full team leadership.
• You are a strong written communicator — able to produce data specs, methodology documentation, and executive-ready analysis with equal precision.
• You have experience operating cross-functionally with Data, Engineering, Product, and Commercial teams in a high-growth environment.
• You are comfortable defending methodology and results with senior executives. You can walk through data in detail, handle pushback on assumptions, and earn credibility with audiences who have deep domain expertise.

Nice To Haves

• Healthcare finance experience (e.g., revenue cycle, reimbursement mechanics, payer analytics, value-based care) or broader healthcare experience spanning clinical outcomes, quality measurement, population health, or operational efficiency
• Experience at a health tech company, payer, health plan, or healthcare-focused consulting firm
• Familiarity with gainshare, performance-based, or outcomes-linked contract structures and the measurement and attribution challenges they create
• Background in financial modeling or data science sufficient to review and challenge methodology - not just consume it
• Experience working with large health systems where analytical rigor and defensibility are table stakes

Responsibilities

• Stand up a scalable value measurement system. Transition Ambience from bespoke customer analyses to a repeatable measurement framework — with documented methodologies, standardized data specs, and reusable pro forma models that enable rapid customer configuration without reinventing frameworks.
• Define precise, defensible metrics across core impact areas, with clear calculation logic that holds up with sophisticated health system stakeholders.
• Support readiness for performance-based and outcomes-linked contracts. Build the financial models, measurement frameworks, and operational guardrails needed to structure and monitor these deals across customer profiles.
• Drive automation and scalability. Reduce manual analysis through productized pipelines and AI-assisted tooling, in tight partnership with Engineering, Product, and Data.
• Build and maintain cross-customer benchmarking that informs commercial strategy and strengthens the value narrative across the enterprise portfolio.
• Serve as an external-facing subject matter expert — joining customer and prospect calls, presenting to senior RCM and finance audiences, and defending methodology and attribution with confidence and nuance.
• Build and lead the Value Attainment team. Define the team structure, hire and develop senior analytical talent, establish an operating cadence, and create a durable operating model with matrixed data support.
• Embed measurement early in the product lifecycle. Partner with Product to define how value is measured for new capabilities and care settings before they ship — not after.

Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents
• 401(k) with a company match of up to 3% of base salary
• A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.
• Parental leave to support your family needs
• Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
• Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed