Head of Web & App

LA28•Los Angeles, CA

5d•$120,000 - $160,000

About The Position

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. HEAD OF WEB & APP The Head of Web and App will lead the overall strategy, governance and execution of LA28’s digital publishing ecosystem — spanning the official website and Games-time mobile app. This person will provide editorial and operational leadership across English and Spanish web and app platforms, ensuring content alignment, quality and consistency that reflects the LA28 brand and supports fan engagement worldwide. This role will oversee the Web Content and App Content teams, partnering closely with Technology, Communications, Marketing, PMA and IOC stakeholders to deliver seamless content experiences across digital touchpoints. The Head of Web and App will also shape the digital publishing strategy and roadmap and lead the team’s expansion and operational readiness leading up to the 2028 Olympic and Paralympic Games. This is a strategic and hands-on leadership role for a digital content expert who thrives at the intersection of technology, storytelling and fan experience. This role will report to the VP, Digital Engagement and Marketing.

Requirements

10+ years of experience in web/app digital content strategy, web/app publishing or digital operations within large-scale sports, entertainment or global events
Proven leadership experience managing multilingual content teams and complex cross-functional workflows
Deep understanding of CMS, mobile app publishing and digital governance best practices
Strong editorial judgment with expertise in content planning, workflow design and quality assurance
Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment
Strategic thinker with a hands-on approach to execution
Passionate about fan engagement and the Olympic and Paralympic Movement
BS/BA degree in Digital Media, Marketing, Software Development, related field, or equivalent work experience
Proficiency in English required; fluency in Spanish preferred
Familiarity with accessibility, analytics and SEO best practices

Nice To Haves

Advanced degree or certification in Digital Strategy, UX, App implementation or related field preferred

Responsibilities

Define and oversee the strategic direction of LA28’s website and Games-time app content ecosystems, ensuring alignment with brand, communications and Partner marketing priorities.
Establish content governance, editorial standards and multilingual workflows (EN/ES) to ensure operational excellence and alignment.
Lead, mentor and develop the Web Content and App Content teams, fostering collaboration and accountability across all digital publishing functions.
Drive innovation in digital storytelling, UX and fan engagement to enhance the Pre-Games and Games-time experience.
Provide strategic recommendations for other LA28 related websites such as Ticketing site, Volunteer portal, and Torchbearer Application portal
Oversee day-to-day publishing operations across web and app platforms, ensuring content is accurate, timely and aligned across all languages
Partner with Technology to optimize CMS and app publishing tools, workflows, and approvals for efficiency and scalability
Direct and prioritize the work of the Sr. Web Content Manager (English) and App Content Manager Leads (English and Spanish)
Ensure content accessibility, brand consistency and quality control across all digital touchpoints
Act as primary liaison with Technology, Communications, Marketing, PMA, and IOC stakeholders for all web and app workstreams
Partner with internal departments (e.g., Ticketing, Volunteer, Torch Relay, Mascot, Brand/Design) to support content planning, updates and launches
Ensure delivery of partner and sponsor content obligations on web and app platforms
Collaborate with cross-functional teams to align messaging, schedules and priorities
Lead digital publishing scale-up strategy, expanding the team through 2026–2028 to include App Content Leads, Partner Content Coordinators and Support roles
Develop operational playbooks and Games-time publishing plans for real-time updates, press releases and fan engagement content
Oversee staffing and training of surge support contractors for high-volume content and Games-time operations
Ensure readiness for multilingual, real-time, high-traffic publishing during Games-time