Health Access Program Coordinator (Bilingual Preferred)

COLORADO HEALTH NETWORK INC • Denver, CO

5d • $24 - $25 • Onsite

About The Position

Responsible for coordinating aspects of the State Drug Assistance Program (SDAP) with an emphasis on client enrollment with health insurance plans, eligibility, and assisting clients in navigating medical insurance.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Experience in a similar capacity, preferably as a Certified Application Counselor or Health Coverage Guide with Connect for Health Colorado, HealthCare.gov or another insurance marketplace; experience with direct client contact, and/or a customer service background; knowledge of health insurance and health care system.
• Ability to prioritize workload, function independently and collaborate with colleagues; strong attention to detail; demonstrated written and verbal communication skills; a working knowledge of Microsoft Office; training in cultural competency; knowledge of HIV and related issues.
• Bachelor’s Degree in Human Services, Public Health or related field preferred, and/or a combination of relevant experience and education.
• Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.
• Works with standard office equipment including computer work station, printers, copiers, scanners and fax machine.
• Works with word processing software, spreadsheet applications, and presentation software.
• Communicates with clients and vendors using the telephone, e-mail, the internet, and fax.
• Requires clear speaking ability and the ability to use a telephone for extended periods.
• Requires ability to view a computer screen (near acuity).
• Requires fingering agility for keyboarding.
• The ability to sit, stand, and engage in extended periods of screen time or communication by phone is necessary to perform the essential duties of the role.
• As employees of a charitable organization, all CHN staff share the responsibility of serving as ambassadors for the organization in the community.
• All offers of employment are subject to the completion of a criminal background check, reference and if applicable to your position a driving record check.
• A criminal conviction does not automatically disqualify a candidate from employment.
• We evaluate all background check results in relation to job-related requirements.

Nice To Haves

• Bilingual Spanish Skills Preferred.
• Spanish/English bilingual applicants preferred.

Responsibilities

• Inform clients and the public about Colorado’s State Drug Assistance Program (SDAP) and changes related to healthcare reform
• Work with the statewide AIDS Service Organizations and the Colorado Department of Public Health and Environment to troubleshoot aspects of the Health Access Programs
• Complete program enrollment appointments with Health Access Program clients
• Assist with client enrollment in private health insurance plans through Connect for Health Colorado, Colorado Medicaid, and Medicare
• Assist clients in the completion of paperwork required for program participation
• Collect, process, and compile data for client paperwork
• Coordinate invoice processing and bill payments for clients enrolled in program
• Work with partnering clinics and pharmacy staff to troubleshoot client issues with accessing health insurance and medications
• Data entry for entering or updating client and payment information
• Serve as a resource for clients regarding health insurance and healthcare access
• Maintain positive relationships with clients and community partners
• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues.
• Cultural Competency/Sensitivity.
• Other duties as negotiated

Benefits

• Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
• Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
• Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
• Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
• Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees