Health Coach - Clinical Navigator
About The Position
In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we’re building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team seeks a remote Health Coach to join our Care Delivery team. You will play a vital role in empowering patients to manage their chronic conditions and achieve their wellness goals. You will help patients navigate their health journey by providing one-on-one coaching, assessing their lifestyle habits, and supporting them through behavioral changes. You will utilize cutting-edge remote tools and technology to track progress and outcomes, offering guidance and education on disease management, medication adherence, and prevention strategies. You will be part of a dedicated and innovative team that values collaboration and growth in a fast-paced, high-impact environment. Schedule Requirements: This role requires availability Monday through Friday Scheduled hours are 9:00 AM to 6:00 PM in your local timezone.
Requirements
- Active health coaching certification (NBHWC, NSHC, ACE Advanced).
- 1+ years of experience in health coaching or patient support, particularly in chronic condition management.
- Proven expertise in behavior change techniques and motivational interviewing.
- Strong ability to educate patients on managing their health and chronic conditions, with excellent interpersonal communication skills.
- Comfortable working independently in a virtual environment with tools and systems to track patient progress.
- Strong organizational skills and the ability to meet deadlines in a fast-paced, high-growth startup environment.
- Experience working with agile teams and a passion for collaborating in a multidisciplinary care setting.
- Strong problem-solving skills and a proactive approach to addressing issues before they arise.
- Proficiency with computer-based tools, remote care systems, and database management.
- Excellent communication skills, with the ability to connect and engage with both patients and clinical staff.
- A proven passion for learning and growing professionally.
Nice To Haves
- Experience with remote patient care or telehealth is highly desirable.
- Healthcare startup experience or familiarity with fast-paced, dynamic environments is preferred.
Responsibilities
- Provide one-on-one health coaching for patients managing chronic conditions (e.g., diabetes, hypertension, cardiovascular disease).
- Use motivational interviewing, SMART goals, and behavioral change techniques to guide patients toward health improvement.
- Offer ongoing support through regular check-ins and remote monitoring tools to track patient progress.
- Educate patients on disease management, medication adherence, symptom recognition, and preventive care.
- Foster strong, supportive relationships with patients to motivate them toward achieving their health goals.
- Troubleshoot challenges in care and ensure patients receive the appropriate support throughout their healthcare journey.
- Contribute to continuous improvements in care delivery, offering insights and feedback on patient experiences and outcomes.
Benefits
- Company culture all about impact, shared growth mindset, empowerment, and integrity
- An opportunity to help improve the quality of life of millions of Americans
- Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
- Competitive salaries and quarterly incentives
- Medical, dental, and vision insurance
- Competitive PTO
- 401K and 401K match
- National and local discounts powered by TriNet
- Onboarding stipend for remote equipment and home office setup
- Paid Parental Leave
- Charitable Donation Match program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
