Health & Fitness Assistant Manager - Weekend Coverage

The Duquesne Club•Pittsburgh, PA

7d•Onsite

About The Position

The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Weekend Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. We are looking to hire a part time manager to work on the weekends. The Club is open on Saturdays from 6:30 am - 2:30 pm from April - October. In November, the Club will open on Sundays too. The hours of operations on Sunday will be from 8:30 am - 2:00 pm. The Club is open both weekend days from November through March. The weekend manager will assist in the operations of the club, assist in developing programs for facility, and maintain detailed accounting of revenues and changes in membership. One should have exceptional customer service skills and a management style that focus on service and provides a memorable experience. One should be friendly and always greet members with a smile, addressing them by name. Management staff must be accommodating and always go the extra mile. Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members and staff including exercise specialists, front desk, locker room attendants, laundry attendants, and a barber. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion.

Requirements

Minimum of 2 years’ management experience with a high level of organizational skills in order to manage all aspects of staffing within facility.
Certification of CPR/AED is required within 30 days of hire. Instructor on site to assist in the training/certification process.
A strong fundamental knowledge of Exercise Science.
Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed.
Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach.
Ability to withstand various degrees of temperature during your shift.
Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them.
Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner.
Ability to read, write, and verbally communicate effectively and professionally.
Sufficient memory retention to recall members & guests names and preferences.

Responsibilities

Assist and oversee weekend operations of fitness center and its various outlets/programming.
Responsible for overseeing all staff and ensuring all policies and procedures are followed.
Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.)
Be accessible and visible to membership.
Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc.
Inventory supplies and order as needed.
May instruct a weekend class for the members.
Conduct tours to perspective members, etc.
May attend educational programs related to fitness.
Perform the responsibilities of the Director of Health and Fitness in their absence.
Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly.
Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given.
Be knowledgeable of the Duquesne Club’s location and its surrounding areas should anyone ask for directions or information regarding the city’s transportation systems, current and daily event happenings, i.e., sporting, social functions, etc.
Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor.
Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club.
Attends Club meetings/trainings as assigned.
Ensures that all safety, emergency procedures, OSHA standards, worker’s comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources.
Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more.
May be required to perform any related duty as requested by management.