Health Information Management Clerk

Kintegra Health•Gastonia, NC

43d

About The Position

We are looking for a Health Information Management Clerk to join our team. Under the direct supervision of the Health Information Management Manager, this position is responsible for timely and accurate administrative support functions including medical records management, scanning, PHI request, and messaging to both clinical and non-clinical staff.

Requirements

Must be able to sit, stand and walk for long periods
Ability to read and understand the English language
Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
One year of clerical experience in a medical office setting required.
Previous experience working in Medical Records with basic to advanced working knowledge of Privacy laws, HIPAA laws, and Release of Information laws.
Knowledge of medical office operations.
Requires excellent verbal communication skills.
Must be able to work with changing priorities.
Requires excellent organizational, problem solving and critical thinking skills.
Must be able to interact with individuals of all cultures and levels of authority.
Requires the ability to maintain confidentiality.
Must be able to function as part of a team.
Must possess initiative.
Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
Proficient in use of all computer software utilized in practice
High School Diploma or GED certificate required

Nice To Haves

coding experience a plus.
Bilingual is preferred

Responsibilities

Must be able to interact with individuals of all cultures and levels of authority through telephonic and in-person encounters.
Must be able to explain policy and procedures to external organizations, patients, and staff
Must be able to understand and maintain patient confidentiality
Perform a variety of complex and routine administrative duties, which include, but not limited to, data entry, accounting for medical information disclosures, filing, copying and distributing information.
In-Depth knowledge of the laws and regulations related to the authorization and disclosure of health information and ability to apply said laws and regulations related to the disclosure of health information such as Privacy Act, Freedom of Information Act (FOIA), Health Insurance Portability and Accountability Act (HIPAA)
Ability to manage priorities and coordinate work in order to complete duties in an accurate and timely fashion
Ability to follow-up on pending issues in order to meet required response times
Ability to research and solve difficult questions related to release of health information in an accurate and timely manner
Utilize EMR System:
Update patient records
Scan documents into patient charts in a timely manner
Query patient information
Extract Medical records for PHI request
Patient Message provider/staff
Perform other duties as assigned