Health Information Management Representative
About The Position
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM – 4:30 PM CST It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be during normal business hours
Requirements
- High School Diploma / GED or equivalent experience
- Must be 18 years of age OR older
- 1+ years of Health Information Management (HIM) or Release of Information (ROI) experience
- Experience with Microsoft Office products
- Ability to work full time onsite at 2925 Chicago Ave Minneapolis, MN 55407
- Ability to work full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM – 4:30 PM CST It may be necessary, given the business need, to work occasional overtime.
Nice To Haves
- RHIT or RHIA certification
- 2+ years of customer service experience
- Experience working within the health care Industry and with health care insurance
- Experience working in a hospital, physician's office or medical clinic setting
- Experience working in a call center
- Experience in communicating with patients & staff with various educational & socio-economic backgrounds
- A clerical or administrative support background
- Knowledge of medical terminology
Responsibilities
- Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information.
- Manages requests for documentation and information.
- Scans documents in electronic medical records.
- Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems.
- May train and mentor co-workers.
- Analyzes documentation and tracks completion to meet regulatory requirements.
- Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability.
- Work with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
- Other duties as assigned.
Benefits
- In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
- No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
