Health Unit Coordinator - Inpatient Specialties - HUC

Mayo ClinicRochester, MN
38dOnsite

About The Position

Health Unit Coordinator (HUC) positions are located at both the Rochester Methodist Campus and Saint Marys Campus. Hospital inpatient areas include specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU and progressive care step-down units. These specialty areas and schedule options will be discussed at the time of interview. Internal applicants - please include your three most recent performance appraisals. The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Responsibilities

  • providing organizational support
  • providing receptionist support
  • providing clerical support to patient care units and the health care team
  • monitoring and ordering supplies
  • promptly answering patient call lights and elevating patient needs to nursing staff
  • assisting the care team with managing orders in the electronic health record (EHR)
  • communicating effectively via a variety of modalities with patients, visitors, and facility staff
  • functioning as a resource to members of the health care team
  • familiar with multiple Mayo Clinic resources
  • assuming responsibility for self-development within the role
  • participating in continuous improvement activities
  • supporting the healthcare team by anticipating and responding to team requests and patient needs

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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