Healthcare Compliance Officer Supervisor - Long Term Care Facilities

Arizona Department of Administration•Phoenix, AZ

2d•$77,000•Onsite

About The Position

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Long Term Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of health care institutions regulated by the Department to determine compliance with all applicable regulations. Oversee and/or review of quality systems by tracking documents, corrective actions, and other quality data. Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders. Schedule and/or ensure inspections are performed according to regulatory timeframes. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Provides technical assistance to providers and consumers. Requests/analyzes/ oversees/responds to feedback from clients on services. Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics. Oversees training program for new employees. Generates training materials and gives presentations to internal/external stakeholders as assigned. Supervises, directs, and provides advice and guidance to lower-level worker.

Requirements

Knowledge of Federal regulations
Knowledge of Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
Good understanding of facility management and operational concepts
Knowledge of Specialized procedures
Knowledge of Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies
Skill in Review and reading/interpretation of professional literature and regulations
Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training.
Ability to Change priorities as issues arise, problem solving (root cause)
Ability to Work independently
Ability to Perform reviews
Ability to Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
Ability to Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination
Must have driver’s license and ability to travel statewide.
Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.
Must obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized- National Certified Investigator and Inspector Training Certificate.

Nice To Haves

Min. of Bachelor’s degree and 3+ yrs exp as a surveyor/compliance officer OR Bachelor’s degree and 3+ yrs exp in management or project management, or similar exp.
Preference will be given to candidates who possess a professional license to practice in the State of AZ or proof of eligibility for reciprocity of an out-of-state license, i.e., RN, Social Worker, Dietitian, Counselor, etc.

Responsibilities

Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.
Assists with or conducts initial and annual recertification/compliance inspections of health care institutions regulated by the Department to determine compliance with all applicable regulations.
Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility.
Performs services that need regulation.
Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.
Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations).
Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule making.
Provides technical assistance to providers and consumers.
Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings.
Requests/ analyzes/oversees/responds to feedback from clients on services.
Oversees training program for new employees.
Generates training materials and gives presentations to internal/external stakeholders as assigned.
Oversee and/or review of quality systems by tracking documents, corrective actions, and other quality data.
Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics.
Other duties as assigned as related to the position (typically 5% - 10%)

Benefits

Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program