Healthcare Customer Service Rep | $17.50 per hour! | Starts 4/2/26
About The Position
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico See what makes this opportunity unique — watch a quick overview video. Job Preview Video Ready to make a difference right from your home office? At Carenet Health, we turn everyday conversations into meaningful connections that help people take charge of their health. As an Engagement Specialist, you’ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way — you’ll be the reason someone gets the care they deserve. Responsibilities This role is perfect for you if: You love a fast pace and hitting goals that actually mean something. You’re a natural listener who can build trust and stay patient, even when a call gets tough. You’re comfortable using technology and multitasking while keeping the conversation human. You take pride in turning “maybe later” into “let’s do it today.”
Requirements
- High School Diploma or GED (required and verified during background check)
- Strong computer skills — data entry, screen navigation, and solid keyboarding speed
- Experience using Microsoft Outlook and Word
- Excellent customer service skills and a friendly, compassionate tone
- Ability to stick to schedules and daily tasks
- Great oral and written communication skills
- Genuine empathy and care for others
- Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.
Responsibilities
- reaching out to health plan members
- guiding them toward scheduling their care assessments
- giving them the encouragement they need to take that next step
Benefits
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and paid holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs
- Career development and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
