Healthcare Information Technology Analyst - EPIC (Clindoc / Willow)

TEKsystems • Honolulu, HI

1d • $104,000 - $133,000 • Hybrid

About The Position

We are seeking an experienced Information Technology (IT) Analyst to support, optimize, and enhance a large-scale clinical information system (CARELink). This role plays a critical part in building, assessing, troubleshooting, and fine-tuning clinical applications that support patient care, safety, and provider decision-making.
In this position, you will become a subject-matter expert in the current system build and active modules, participate in enterprise-wide initiatives to implement new functionality and technologies, and collaborate closely with a highly interconnected team of analysts and clinical stakeholders. Your work will directly enable end-users to deliver better patient outcomes through efficient, reliable, and well-designed workflows.
This role is ideal for someone who enjoys solving complex problems, optimizing clinical workflows, researching new system capabilities, and thriving in a fast-paced, evolving healthcare IT environment.

Requirements

• Bachelor’s degree in Information Technology or a related field
• OR four (4) years of progressive IT experience demonstrating the ability to independently design, test, and implement intermediate to complex clinical or business applications may substitute for the degree
• Must successfully obtain and maintain required application certifications based on area of assignment
• Minimum of six (6) years of experience in a relevant IT specialty area
• Demonstrated expertise in assigned IT application area(s)
• Proven ability to lead moderate-complexity projects and initiatives
• Epic (Epic Certified preferred)
• Workflow analysis and optimization
• Clinical Documentation (ClinDoc)
• Willow (Pharmacy module)

Nice To Haves

• Two (2) years of IT project management experience preferred
• Prior supervisory or team leadership experience
• Candidates without current Epic certifications may be considered for lower-level roles with training provided, depending on experience and qualifications.

Responsibilities

• Analyze, build, test, and provide go-live support for new system functionality
• Participate in operational user group meetings focused on system optimization
• Support implementation of new tools, modules, and technologies across clinical applications
• Provide 24/7 on-call support to end-users on a rotating basis
• Partner with project teams and stakeholders to ensure successful delivery of initiatives
• Support complex, high-risk clinical and business applications within assigned area(s)
• Provide technical expertise for information systems of moderate to high complexity
• Guide best practices, procedures, priorities, and technical direction for users and teams
• Supervise and direct work of assigned staff as applicable
• Lead short- and long-term information system planning within assigned domain
• Monitor project activities to ensure timelines, milestones, and deliverables are met
• Collaborate with the Project Management Office (PMO) on coordinated system implementations

Benefits

• The client has a long tradition of caring for our employees. We recognize that a comprehensive benefits program is a vital component of every compensation package. At the same time, we also realize that each individual has his or her own individual set of needs and priorities. We’ve developed a flexible and innovative program to help our employees select the benefits that work best for them and their families.
• Eligibility Regular full-time employees scheduled for 40 hours per week Regular part-time employees scheduled to work at least 20 hours per week Eligible dependents may also be covered under our medical and dental plan up to a certain age limits
• Medical Plans Provide comprehensive health care coverage with medical surgical, hospital, prescription drugs and vision benefits and unlimited lifetime maximums for all plans. Plans offered are Preferred Provider Organizations plans (PPO).
• Dental Plans The Hawaii Dental Service plan provides coverage for examination and cleaning of your teeth and other dental services including: Preventive Services, Oral Surgery, Restorative Dentistry, Endodontics, Periodontics and Prosthodontics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees