Healthcare Operations Consultant

TeamBuilder•New York, NY

1d•Remote

About The Position

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. Join us at the intersection of healthcare operations, analytics, and SaaS technology. This role is FULLY REMOTE, though you MUST reside within the United States and be legally authorized to work in the United States. Key Values of all TeamBuilders Flexibility – Adapt how we work to meet team and customer needs. Accountability – We own commitments and results, and follow through as a team Clarity – Communicate expectations, priorities, and decisions clearly. Transparency – Share decisions, feedback, and context openly and honestly. Overview This role requires someone who deeply understands clinical operations—ideally in ambulatory care environments—and who can use data to evaluate how those operations actually function in practice. By analyzing operational performance, staffing patterns, provider volumes, and workflow dynamics, the consultant will develop a clear picture of how care teams operate and where inefficiencies or constraints exist. The consultant will work closely with healthcare leaders to interrogate operational data, understand assumptions about staffing and workflows, and translate those insights into effective system configuration within TeamBuilder. Success in this role requires the ability to connect three critical elements: understanding real-world clinical workflows, using data to evaluate how those workflows perform, and configuring the platform so that scheduling models, staffing templates, and operational rules accurately reflect the realities of the clinical environment.

Requirements

5+ years of experience in healthcare operations consulting
Strong understanding of clinical operations, ideally in ambulatory care environments.
Demonstrated ability to analyze operational or workforce data and translate insights into operational decisions.
Experience working with healthcare leaders on operational improvement initiatives.
Strong structured problem-solving and analytical thinking skills.
Advanced Excel
SQL or database querying
Data analysis and modeling
Data visualization tools (Power BI, Tableau, Looker, etc.)
Experience analyzing operational datasets (scheduling, productivity, patient volumes, capacity)

Nice To Haves

Ambulatory care operations
Workforce management or scheduling systems
Healthcare analytics or operational performance improvement
Experience with healthcare systems such as Epic, Cerner, or workforce management platforms
Experience evaluating provider productivity, clinic capacity, or staffing utilization

Responsibilities

Clinical Operations Analysis · Develop a deep understanding of client clinical workflows, staffing models, and operational constraints. · Analyze how providers, clinical staff, and support staff interact across ambulatory care environments.
Data Analysis · Analyze workforce and operational data including provider schedules, staffing levels, patient volumes, and room utilization. · Evaluate patterns in operational data to inform staffing models, schedule design, and operational improvements. · Use data to challenge assumptions and facilitate informed discussions with operational leaders.
Platform Configuration & Operational Translation · Translate clinical workflows and operational requirements into system configuration within TeamBuilder. · Configure operational parameters such as staffing templates, scheduling rules, provider availability, room capacity, and workflow constraints. · Ensure the platform accurately reflects the realities of the client’s operational environment.
Client Advisory & Engagement · Facilitate structured conversations with clinical and operational leaders to understand their operating model. · Use data and analysis to guide discussions around staffing strategies and operational performance. · Provide recommendations that improve both platform effectiveness and operational outcomes.
Validation & Continuous Optimization · Validate that system configuration produces operational outcomes aligned with real-world workflows. · Identify opportunities for continuous operational improvement as clients adopt the platform. · Partner with internal teams to refine product capabilities based on client operational insights.