Healthcare Operations Manager

Serenity Mental Health CentersFarmers Branch, TX
8d$70,000 - $80,000Onsite

About The Position

As a Healthcare Operations Manager, you’ll oversee daily clinic operations while developing teams, improving workflows, and ensuring a consistent, high-quality patient experience. You’ll partner closely with leadership to execute operational strategy in a high-volume environment.

Requirements

  • 3+ years of operations or people leadership experience
  • Proven success managing performance metrics and improving processes
  • Ability to lead teams in fast-paced, high-volume settings
  • Strong organizational, communication, and decision-making skills

Nice To Haves

  • Experience in healthcare, behavioral health, or service-based operations
  • Background in hospitality, retail, call center, or multi-unit leadership
  • Experience supporting organizational growth or operational change

Responsibilities

  • Direct daily clinic operations, staffing plans, and workflow execution
  • Lead, coach, and develop team members to meet performance expectations
  • Hold teams accountable to KPIs, service standards, and operational goals
  • Monitor operational metrics and use insights to drive improvements
  • Ensure patients receive timely, professional, and supportive care
  • Support operational changes tied to growth, efficiency, and scalability

Benefits

  • $70,000–$80,000 annual salary plus bonus incentives
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days (15 after first year)
  • 10 paid holidays
  • Advancement opportunities within a growing healthcare organization
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